General Data Protection Regulation (GDPR) in VoIP

GDPR , Europe’s digital privacy legislation passed in 2018, replaces the 1995 EU Data Protection Directive. It is rules designed to give EU citizens more control over their personal data & strengthen privacy rights. It aims to simplify the regulatory environment for business and citizens.

To read about other Certificates , compliances and Security in VoIP which summaries

  • HIPAA (Health Insurance Portability and Accountability Act) ,
  • SOX( Sarbanes Oxley Act of 2002),
  • Privacy Related Compliance certificates like COPPA (Children’s Online Privacy Protection Act ) of 1998,
  • CPNI (Customer Proprietary Network Information) 2007,
  • GDPR (General Data Protection Regulation)  in European Union 2018,
  • California Consumer Privacy Act (CCPA) 2019,
  • Personal Data Protection Bill (PDP) – India 2018 and
  • also specifications against Robocalls and SPIT ( SPAM over Internet Telephony) among others

Multinational companies will predominantly be regulated by the supervisory authority where they have their “main establishment” or headquarter. However, the issue concerning GDPR is that it not only applies to any organisation operating within the EU, but also to any organisations outside of the EU which offer goods or services to customers or businesses in the EU.

Key Principles of GDPR are

  • Lawfulness, fairness and transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality (security)
  • Accountability

GDPR consists of 7 projects (DPO, Impact assessment, Portability, Notification of violations, Consent, Profiling, Certification and Lead authority) that will strengthen the control of personal data throughout the European Union.

Stakeholders

stakeholders of data protection regulation are
Data Subject – an individual, a resident of the European Union, whose personal data are to be protected

Data Controller – an institution, business or a person processing the personal data e.g. e-commerce website.

Data Protection Officer – a person appointed by the Data Controller responsible for overseeing data protection practices.

Data Processor – a subject (company, institution) processing a data on behalf of the controller. It can be an online CRM app or company storing data in the cloud.

Data Authority – a public institution monitoring implementation of the regulations in the specific EU member country.

Extra-Territorial Scope

Any VoIP service provider may feel that since they are not based out of EU such as officially headquartered in the Asia Pacific or US region they may not be legally binding to GDPR. However, GDPR expands the territorial and material scope of EU data protection law.  It applies to both controllers and processors established in the EU, and those outside the EU, who offer goods or services to or monitor EU data subject.

VoIP service providers as Data Processors

A processor is a “person, public authority, agency or other body which processes personal data on behalf of the controller”.
Most VoIP service providers are multinational in nature with services offered directly or indirectly to all regions. The GDPR imposes direct statutory obligations on data processors, which means they will be subject to direct enforcement by supervisory authorities, fines, and compensation claims by data subjects. However, a processor’s liability will be limited to the extent that it has not complied with it’s statutory and contractual obligations.

Data minimization – It is now a good practise to store and process as less user’s personal data as necessary to render our services effectively. Also to maintain data for only a stipulated time ( approx 90 days of CDR for call details and logs )

Record Keeping, Accountability and governance

To show compliance with GDPR, a service provider maintain detailed records of processing activities. Also, they must implement technological and organisational measures to ensure, and be able to demonstrate, that processing is performed in accordance with the GDPR. Some ways to apply these are :

  • Contracts: putting written contracts in place with organisations that process personal data on your behalf
  • maintaining documentation of your processing activities
  • Organisational policies focus on Data protection by design and default – two-factor auth, strong passwords to guard against brute-force, encryption, focus on security in architecture
  • Rish analysis and impact assessments: for uses of personal data that are likely to result in a high risk to individuals’ interests
  • Audit by Data protection officer
  • Clear Codes of conduct
  • Certifications

As for a VOIP landscape thankfully every call or message session is followed by a CDR ( Calld Detail Record ) or MDR ( Message Detail Record).

Additionally, assign a unique signature to every data-access client the VoIP system and log every read/write operation carried out on data stores whether persistent datastores or system caches.

Privacy Notices to Subjects

User profile data such as :

  • Basic identity information, name, address and ID numbers
  • Web data such as location, IP address, cookie data and RFID tags
  • Health and genetic data
  • Bio-metric data
  • Racial or ethnic data
  • Political opinions
  • Sexual orientation

is protected strictly under GDPR rules

A service provider should provide indepth information to data subjects when collecting their personal data, to ensure fairness and transparency. They must provide the information in an easily accessible form, using clear and plain language.

Consent

The GDPR introduces a higher bar for relying on consent , requiring clear affirmative action. Silence, pre ticked boxes or inactivity will not be sufficient to constitute consent. Data subjects can withdraw their consent at any time, and it must be easy for them to do so.

Lawful basis for processing Data now include

In Article 6 of the GDPR , there are six available lawful bases for processing.

(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

(c) Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).

(d) Vital interests: the processing is necessary to protect someone’s life.

(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

(f) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

File such as PCAPS , Recordings and transcripts of calls hold sensitive information from end users , these should be encryoted and inaccssible to even the dev teams within the org without explicit consent of end user .

Individuals’ Rights

The GDPR provides individuals with new and enhanced rights to Data subjects who will have more control over the processing of their personal data. A data subject access request can only be refused if it is manifestly unfounded or excessive, in particular because of its repetitive character.

Rights of Data Subjets include

  • Right of Access
  • Right to Rectification
  • Right to Be Forgotten
  • Right to Restriction of Processing
  • Right to Data Portability
  • Right to Object
  • Right to Object to Automated Decisionmaking

For a VoIP service provider if a user opts for redaction then none of his calls or messages should be traced in logs . Also replace distinguishable end user identifier such as phone number and sip uri with *** charecters

Provide option for “Account Deletion” and purge account – If a user wished to close his/her account , his/her detaisl should be deleted form the sustem except for the bare bones detaisl which are otherwise required for legal , taxation and accounting requirnments

Breach Notification

A controller is a “person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of processing of personal data”,

A controller will have a mandatory obligation to notify his supervisory authority of a data breach within 72 hours unless the breach is unlikely to result in a risk to the rights of data subjects. Will also have to notify affected data subjects where the breach is likely to result in a “high risk” to their rights. A processor, however, will only be obliged to report data breaches to controllers

International Data Transfers

Data transfers to countries outside the EEA(European Economic Area) continue to be prohibited unless that country ensures an adequate level of protection. The GDPR retains existing transfer mechanisms and provides for additional mechanisms, including approved codes of conduct and certification schemes.

The GDPR prohibits any non-EU court, tribunal or regulator from ordering the disclosure of personal data from EU companies unless it requests such disclosure under an international agreement, such as a mutual legal assistance treaty.

One of the biggest challenges for a service provider is the identification & categorization of GDPR impacted data sets in disparate locations across the enterprise. A dev team must flag tables, attributes and other data objects that are categorically covered under GDPR regulations and then ensure that they are not transferred to a server outside of EU.

In the present age of Virtual shared server instance, cloud computing and VoIP protocol it is operational a very tough task for a communication service provider to ensure that data is not transferred outside of EU such as a VoIP call from origination in US and destination in EU will require information exchanges via SDP, vcard , RTP stream via media proxies etc.

Sanctions

The GDPR provides supervisory authorities with wide-ranging powers to enforce compliance, including the power to impose significant fines. You will face fines of up to €20m or 4% of your total worldwide annual turnover of the preceding financial year. In addition, data subjects can sue you for pecuniary or non-pecuniary damages (i.e. distress). Supervisory authorities will have a discretion as to whether to impose a fine and the level of that fine.

Data Protection officer (DPO)

Under the terms of GDPR, an organisation must appoint a Data Protection Officer (DPO) if it carries out large-scale processing of special categories of data, carries out large scale monitoring of individuals such as behaviour tracking or is a public authority.

Reference :

WebRTC APIs

Contents

  • Media Capture and streams
  • Peer to peer Connection-
    • RTCPeerConnection, RTCConfiguration, ICE, Offer/Answer, states
  • RTP Media API
    • RTCRtpSender
    • RTCRtpReceiver
    • RTCRtpTransreciver
  • RTCDtlsTransport
  • RTCIceCandidate
    • ICE gathering
  • RTCIceTransport Interface
  • Peer-to-peer Data API
  • Peer-to-peer DTMF
  • Statistics

Peer-to-peer connections

creates p2p communication channel

RTCConfiguration Dictionary

dictionary RTCConfiguration {
  sequence<RTCIceServer> iceServers;
  RTCIceTransportPolicy iceTransportPolicy;
  RTCBundlePolicy bundlePolicy;
  RTCRtcpMuxPolicy rtcpMuxPolicy;
  DOMString peerIdentity;
  sequence<RTCCertificate> certificates;
  [EnforceRange] octet iceCandidatePoolSize = 0;
};

RTCIceCredentialType Enum

enum RTCIceCredentialType {
  "password",
  "oauth"
};

supports OAuth 2.0 based authentication. The application, acting as the OAuth Client, is responsible for refreshing the credential information and updating the ICE Agent with fresh new credentials before the accessToken expires. The OAuth Client can use the RTCPeerConnection setConfiguration method to periodically refresh the TURN credentials.

RTCOAuthCredential Dictionary
describe the OAuth auth credential information which is used by the STUN/TURN client (inside the ICE Agent) to authenticate against a STUN/TURN server

dictionary RTCOAuthCredential {
  required DOMString macKey;
  required DOMString accessToken;
};

RTCIceServer Dictionary

Describe the STUN and TURN servers that can be used by the ICE Agent to establish a connection with a peer.

dictionary RTCIceServer { required (DOMString or sequence<DOMString>) urls; DOMString username; (DOMString or RTCOAuthCredential) credential; RTCIceCredentialType credentialType = "password"; };

Example :

 [{urls: 'stun:stun1.example.net'},
  {urls: ['turns:turn.example.org', 'turn:turn.example.net'],
    username: 'user',
    credential: 'myPassword',
    credentialType: 'password'},
  {urls: 'turns:turn2.example.net',
    username: '22BIjxU93h/IgwEb',
    credential: {
      macKey: 'WmtzanB3ZW9peFhtdm42NzUzNG0=',
      accessToken: 'AAwg3kPHWPfvk9bDFL936wYvkoctMADzQ5VhNDgeMR3+ZlZ35byg972fW8QjpEl7bx91YLBPFsIhsxloWcXPhA=='
    },
    credentialType: 'oauth'}
];

RTCIceTransportPolicy Enum

ICE candidate policy [JSEP] to select candidates for the ICE connectivity checks

  • relay – use only media relay candidates such as candidates passing through a TURN server. It prevents the remote endpoint/unknown caller from learning the user’s IP addresses
  • all – ICE Agent can use any type of candidate when this value is specified.

RTCBundlePolicy Enum

  • balanced – Gather ICE candidates for each media type (audio, video, and data). If the remote endpoint is not bundle-aware, negotiate only one audio and video track on separate transports.
  • max-compat – Gather ICE candidates for each track. If the remote endpoint is not bundle-aware, negotiate all media tracks on separate transports.
  • max-bundle – Gather ICE candidates for only one track. If the remote endpoint is not bundle-aware, negotiate only one media track. If the remote endpoint is bundle-aware, all media tracks and data channels are bundled onto the same transport.

If the value of configuration.bundlePolicy is set and its value differs from the connection’s bundle policy, throw an InvalidModificationError.

RTCRtcpMuxPolicy Enum

what ICE candidates are gathered to support non-multiplexed RTCP.

  • negotiate – Gather ICE candidates for both RTP and RTCP candidates. If the remote-endpoint is capable of multiplexing RTCP, multiplex RTCP on the RTP candidates. If it is not, use both the RTP and RTCP candidates separately.
  • require – Gather ICE candidates only for RTP and multiplex RTCP on the RTP candidates. If the remote endpoint is not capable of rtcp-mux, session negotiation will fail.

If the value of configuration.rtcpMuxPolicy is set and its value differs from the connection’s rtcpMux policy, throw an InvalidModificationError. If the value is “negotiate” and the user agent does not implement non-muxed RTCP, throw a NotSupportedError.

Offer/Answer Options – VoiceActivityDetection

dictionary RTCOfferAnswerOptions {
  boolean voiceActivityDetection = true;
};

capable of detecting “silence”

dictionary RTCOfferOptions : RTCOfferAnswerOptions {
  boolean iceRestart = false;
};
dictionary RTCAnswerOptions : RTCOfferAnswerOptions {};

An RTCPeerConnection object has a signaling state, a connection state, an ICE gathering state, and an ICE connection state.

RTCSignalingState Enum

“stable”,
“have-local-offer”,
“have-remote-offer”,
“have-local-pranswer”,
“have-remote-pranswer”,
“closed”

RTCIceGatheringState Enum

“closed”,
“failed”,
“disconnected”,
“new”,
“connecting”,
“connected”

RTCIceConnectionState Enum

“closed”,
“failed”,
“disconnected”,
“new”,
“checking”,
“completed”,
“connected”

An RTCPeerConnection object has an operations chain which ensures that only one asynchronous operation in the chain executes concurrently.

Also an RTCPeerConnection object MUST not be garbage collected as long as any event can cause an event handler to be triggered on the object. When the object’s internal slot is true ie closed, no such event handler can be triggered and it is therefore safe to garbage collect the object.

RTCPeerConnection Interface

interface RTCPeerConnection : EventTarget {

Promise<RTCSessionDescriptionInit> createOffer(optional RTCOfferOptions options);

Promise<RTCSessionDescriptionInit> createAnswer(optional RTCAnswerOptions options);

Promise<void> setLocalDescription(optional RTCSessionDescriptionInit description);
  
readonly attribute RTCSessionDescription? localDescription;
readonly attribute RTCSessionDescription? currentLocalDescription;
readonly attribute RTCSessionDescription? pendingLocalDescription;
  
Promise<void> setRemoteDescription(optional RTCSessionDescriptionInit description);
  
readonly attribute RTCSessionDescription? remoteDescription;
readonly attribute RTCSessionDescription? currentRemoteDescription;
readonly attribute RTCSessionDescription? pendingRemoteDescription;

Promise<void> addIceCandidate(optional RTCIceCandidateInit candidate);
readonly attribute RTCSignalingState signalingState;
readonly attribute RTCIceGatheringState iceGatheringState;
readonly attribute RTCIceConnectionState iceConnectionState;
readonly attribute RTCPeerConnectionState connectionState;
readonly attribute boolean? canTrickleIceCandidates;
void restartIce();
static sequence<RTCIceServer> getDefaultIceServers();

RTCConfiguration getConfiguration();
void setConfiguration(RTCConfiguration configuration);
void close();

attribute EventHandler onnegotiationneeded;
attribute EventHandler onicecandidate;
attribute EventHandler onicecandidateerror;
attribute EventHandler onsignalingstatechange;
attribute EventHandler oniceconnectionstatechange;
attribute EventHandler onicegatheringstatechange;
attribute EventHandler onconnectionstatechange;
};

CreateOffer() – generates a blob of SDP that contains an RFC 3264 offer with the supported configurations for the session, including

  • descriptions of the local MediaStreamTracks attached to this RTCPeerConnection,
  • codec/RTP/RTCP capabilities
  • ICE agent (usernameFragment, password , local candiadtes etc )
  • DTLS connection
var pc = new RTCPeerConnection();
pc.createOffer({
     mandatory: {
        OfferToReceiveAudio: true,
        OfferToReceiveVideo: true
    },
    optional: [{
        VoiceActivityDetection: false
    }]
}).then(function(offer) {
	return pc.setLocalDescription(offer);
})
.then(function() {
// Send the offer to the remote through signaling server
})
.catch(handleError);

CreateAnswer() – generates an SDPanswer with the supported configuration for the session that is compatible with the parameters in the remote configuration

var pc = new RTCPeerConnection();
pc.createAnswer({
  OfferToReceiveAudio: true
  OfferToReceiveVideo: true
})
.then(function(answer) {
  return pc.setLocalDescription(answer);
})
.then(function() {
  // Send the answer to the remote through signaling server
})
.catch(handleError);

Codec preferences of an m= section’s associated transceiver is said to be the value of the RTCRtpTranceiver with the following filtering applied

  • If direction is “sendrecv”, exclude any codecs not included in the intersection of RTCRtpSender.getCapabilities(kind).codecs and RTCRtpReceiver.getCapabilities(kind).codecs.
  • If direction is “sendonly”, exclude any codecs not included in RTCRtpSender.getCapabilities(kind).codecs.
  • If direction is “recvonly”, exclude any codecs not included in RTCRtpReceiver.getCapabilities(kind).codecs.

Legacy Interface Extensions

partial interface RTCPeerConnection {
 
Promise<void> createOffer(
 RTCSessionDescriptionCallback successCallback,
 RTCPeerConnectionErrorCallback failureCallback,
 optional RTCOfferOptions options);
 
Promise<void> setLocalDescription(
optional RTCSessionDescriptionInit description,
VoidFunction successCallback,                                  RTCPeerConnectionErrorCallback failureCallback);

Promise<void> createAnswer(
RTCSessionDescriptionCallback successCallback,
RTCPeerConnectionErrorCallback failureCallback);
  
Promise<void> setRemoteDescription(
optional RTCSessionDescriptionInit description,
VoidFunction successCallback,
                                     RTCPeerConnectionErrorCallback failureCallback);
  
Promise<void> addIceCandidate(
RTCIceCandidateInit candidate,
VoidFunction successCallback,
RTCPeerConnectionErrorCallback failureCallback);
};

Session Description Model

enum RTCSdpType {
  "offer",
  "pranswer",
  "answer",
  "rollback"
};
interface RTCSessionDescription {
  readonly attribute RTCSdpType type;
  readonly attribute DOMString sdp;
  [Default] object toJSON();
};
dictionary RTCSessionDescriptionInit {
  RTCSdpType type;
  DOMString sdp = "";
};

RTCPriorityType
Priority and QoS Model which can be

“very-low”,
“low”,
“medium”,
“high”

RTP Media API

Send and receive MediaStreamTracks over a peer-to-peer connection.
Tracks, when added to an RTCPeerConnection, result in signaling; when this signaling is forwarded to a remote peer, it causes corresponding tracks to be created on the remote side.

The actual encoding and transmission of MediaStreamTracks is managed through objects called RTCRtpSenders. Similarly, the reception and decoding of MediaStreamTracks is managed through objects called RTCRtpReceivers. These are associated with one track.

RTCRtpTransceivers are created implicitly when the application attaches a MediaStreamTrack to an RTCPeerConnection via the addTrack(), or explicitly when the application uses the addTransceiver(). They are also created when a remote description is applied that includes a new media description.

rtpTransceiver = RTCPeerConnection.addTransceiver(trackOrKind, init);

trackOrKind should be either audio or video othereise a TypeError is thrown

init is optiona . It can contain direction , sendEncodings , streams

RTCPeerConnection Interface

partial interface RTCPeerConnection {
  
sequence<RTCRtpSender> getSenders();
sequence<RTCRtpReceiver> getReceivers();
sequence<RTCRtpTransceiver> getTransceivers();

RTCRtpSender addTrack(MediaStreamTrack track, MediaStream... streams);
void removeTrack(RTCRtpSender sender);
RTCRtpTransceiver addTransceiver((MediaStreamTrack or DOMString) trackOrKind, optional RTCRtpTransceiverInit init);
attribute EventHandler ontrack;
};

RTCRtpTransceiverInit

dictionary RTCRtpTransceiverInit {
  RTCRtpTransceiverDirection direction = "sendrecv";
  sequence<MediaStream> streams = [];
  sequence<RTCRtpEncodingParameters> sendEncodings = [];
};

RTCRtpTransceiverDirection can be either of

“sendrecv”,
“sendonly”,
“recvonly”,
“inactive”,
“stopped”

RTCRtpSender Interface

Allows an application to control how a given MediaStreamTrack is encoded and transmitted to a remote peer.

interface RTCRtpSender {
readonly attribute MediaStreamTrack? track;
readonly attribute RTCDtlsTransport? transport;
readonly attribute RTCDtlsTransport? rtcpTransport;
static RTCRtpCapabilities? getCapabilities(DOMString kind);
Promise<void> setParameters(RTCRtpSendParameters parameters);
RTCRtpSendParameters getParameters();
Promise<void> replaceTrack(MediaStreamTrack? withTrack);
void setStreams(MediaStream... streams);
Promise<RTCStatsReport> getStats();
};

RTCRtpParameters Dictionary

dictionary RTCRtpParameters {
  required sequence<RTCRtpHeaderExtensionParameters> headerExtensions;
  required RTCRtcpParameters rtcp;
  required sequence<RTCRtpCodecParameters> codecs;
};

RTCRtpSendParameters Dictionary

dictionary RTCRtpSendParameters : RTCRtpParameters {
  required DOMString transactionId;
  required sequence<RTCRtpEncodingParameters> encodings;
  RTCDegradationPreference degradationPreference = "balanced";
  RTCPriorityType priority = "low";
};

RTCRtpReceiveParameters Dictionary

dictionary RTCRtpReceiveParameters : RTCRtpParameters {
  required sequence<RTCRtpDecodingParameters> encodings;
};

RTCRtpCodingParameters Dictionary

dictionary RTCRtpCodingParameters {
  DOMString rid;
};

RTCRtpDecodingParameters Dictionary

dictionary RTCRtpDecodingParameters : RTCRtpCodingParameters {};

RTCRtpEncodingParameters Dictionary

dictionary RTCRtpEncodingParameters : RTCRtpCodingParameters {
  octet codecPayloadType;
  RTCDtxStatus dtx;
  boolean active = true;
  unsigned long ptime;
  unsigned long maxBitrate;
  double maxFramerate;
  double scaleResolutionDownBy;
};

RTCDtxStatus Enum

disabled- Discontinuous transmission is disabled.
enabled- Discontinuous transmission is enabled if negotiated.

RTCDegradationPreference Enum

enum RTCDegradationPreference {
  "maintain-framerate",
  "maintain-resolution",
  "balanced"
};

RTCRtcpParameters Dictionary

dictionary RTCRtcpParameters {
  DOMString cname;
  boolean reducedSize;
};

RTCRtpHeaderExtensionParameters Dictionary

dictionary RTCRtpHeaderExtensionParameters {
  required DOMString uri;
  required unsigned short id;
  boolean encrypted = false;
};

RTCRtpCodecParameters Dictionary

dictionary RTCRtpCodecParameters {
  required octet payloadType;
  required DOMString mimeType;
  required unsigned long clockRate;
  unsigned short channels;
  DOMString sdpFmtpLine;
};

payloadType – identify this codec.
mimeType – codec MIME media type/subtype. Valid media types and subtypes are listed in [IANA-RTP-2]
clockRate – expressed in Hertz
channels – number of channels (mono=1, stereo=2).
sdpFmtpLine – “format specific parameters” field from the “a=fmtp” line in the SDP corresponding to the codec

RTCRtpCapabilities Dictionary

dictionary RTCRtpCapabilities {
  required sequence<RTCRtpCodecCapability> codecs;
  required sequence<RTCRtpHeaderExtensionCapability> headerExtensions;
};

RTCRtpCodecCapability Dictionary

dictionary RTCRtpCodecCapability {
  required DOMString mimeType;
  required unsigned long clockRate;
  unsigned short channels;
  DOMString sdpFmtpLine;
};

RTCRtpHeaderExtensionCapability Dictionary

dictionary RTCRtpHeaderExtensionCapability {
  DOMString uri;
};

Example JS code to RTCRtpCapabilities

const pc = new RTCPeerConnection();
const transceiver = pc.addTransceiver('audio');
const capabilities = RTCRtpSender.getCapabilities('audio');

Output :

codecs: Array(13)
0: {channels: 2, clockRate: 48000, mimeType: "audio/opus", sdpFmtpLine: "minptime=10;useinbandfec=1"}
1: {channels: 1, clockRate: 16000, mimeType: "audio/ISAC"}
2: {channels: 1, clockRate: 32000, mimeType: "audio/ISAC"}
3: {channels: 1, clockRate: 8000, mimeType: "audio/G722"}
4: {channels: 1, clockRate: 8000, mimeType: "audio/PCMU"}
5: {channels: 1, clockRate: 8000, mimeType: "audio/PCMA"}
6: {channels: 1, clockRate: 32000, mimeType: "audio/CN"}
7: {channels: 1, clockRate: 16000, mimeType: "audio/CN"}
8: {channels: 1, clockRate: 8000, mimeType: "audio/CN"}
9: {channels: 1, clockRate: 48000, mimeType: "audio/telephone-event"}
10: {channels: 1, clockRate: 32000, mimeType: "audio/telephone-event"}
11: {channels: 1, clockRate: 16000, mimeType: "audio/telephone-event"}
12: {channels: 1, clockRate: 8000, mimeType: "audio/telephone-event"}
length: 13

headerExtensions: Array(6)
0: {uri: "urn:ietf:params:rtp-hdrext:ssrc-audio-level"}
1: {uri: "http://www.webrtc.org/experiments/rtp-hdrext/abs-send-time"}
2: {uri: "http://www.ietf.org/id/draft-holmer-rmcat-transport-wide-cc-extensions-01"}
3: {uri: "urn:ietf:params:rtp-hdrext:sdes:mid"}
4: {uri: "urn:ietf:params:rtp-hdrext:sdes:rtp-stream-id"}
5: {uri: "urn:ietf:params:rtp-hdrext:sdes:repaired-rtp-stream-id"}
length: 6

RTCRtpReceiver Interface

allows an application to inspect the receipt of a MediaStreamTrack.

interface RTCRtpReceiver {
  readonly attribute MediaStreamTrack track;
  readonly attribute RTCDtlsTransport? transport;
  readonly attribute RTCDtlsTransport? rtcpTransport;
  static RTCRtpCapabilities? getCapabilities(DOMString kind);
  RTCRtpReceiveParameters getParameters();
  sequence<RTCRtpContributingSource> getContributingSources();
  sequence<RTCRtpSynchronizationSource> getSynchronizationSources();
  Promise<RTCStatsReport> getStats();
};

dictionary RTCRtpContributingSource

dictionary RTCRtpContributingSource {
  required DOMHighResTimeStamp timestamp;
  required unsigned long source;
  double audioLevel;
  required unsigned long rtpTimestamp;
};

dictionary RTCRtpSynchronizationSource

dictionary RTCRtpSynchronizationSource : RTCRtpContributingSource {
  boolean voiceActivityFlag;
};

voiceActivityFlag of type boolean – Only present for audio receivers. Whether the last RTP packet, delivered from this source, contains voice activity (true) or not (false).

RTCRtpTransceiver Interface

Each SDP media section describes one bidirectional SRTP (“Secure Real Time Protocol”) stream. RTCRtpTransceiver describes this permanent pairing of an RTCRtpSender and an RTCRtpReceiver, along with some shared state. It is uniquely identified using its mid property.

Thus it is combination of an RTCRtpSender and an RTCRtpReceiver that share a common mid. An associated transceiver( with mid) is one that’s represented in the last applied session description.

interface RTCRtpTransceiver {

readonly attribute DOMString? mid;
[SameObject] readonly attribute RTCRtpSender sender;
[SameObject] readonly attribute RTCRtpReceiver receiver;

attribute RTCRtpTransceiverDirection direction;
readonly attribute RTCRtpTransceiverDirection? currentDirection;

void stop();

void setCodecPreferences(sequence<RTCRtpCodecCapability> codecs);
};

Method stop() – Irreversibly marks the transceiver as stopping, unless it is already stopped. This will immediately cause the transceiver’s sender to no longer send, and its receiver to no longer receive.
stopping transceiver will cause future calls to createOffer to generate a zero port in the media description for the corresponding transceiver and stopped transceiver will cause future calls to createOffer or createAnswer to generate a zero port in the media description for the corresponding transceiver

Methods setCodecPreferences() – overrides the default codec preferences used by the user agent.

Example setting codec Preferebec for OPUS in audio

peer = new RTCPeerConnection();    
const transceiver = peer.addTransceiver('audio');
const audiocapabilities = RTCRtpSender.getCapabilities('audio');
let codec = [];
codec.push(audiocapabilities.codecs[0]);
transceiver.setCodecPreferences(codec);

Before setting codec preference for OPUS

m=audio 9 UDP/TLS/RTP/SAVPF 111 103 104 9 0 8 106 105 13 110 112 113 126
c=IN IP4 0.0.0.0
a=rtcp:9 IN IP4 0.0.0.0

a=recvonly
a=rtcp-mux
a=rtpmap:111 opus/48000/2
a=rtcp-fb:111 transport-cc
a=fmtp:111 minptime=10;useinbandfec=1
a=rtpmap:103 ISAC/16000
a=rtpmap:104 ISAC/32000
a=rtpmap:9 G722/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:106 CN/32000
a=rtpmap:105 CN/16000
a=rtpmap:13 CN/8000
a=rtpmap:110 telephone-event/48000
a=rtpmap:112 telephone-event/32000
a=rtpmap:113 telephone-event/16000
a=rtpmap:126 telephone-event/8000

After setting codec preference for OPUS audio

m=audio 9 UDP/TLS/RTP/SAVPF 111
c=IN IP4 0.0.0.0
a=rtcp:9 IN IP4 0.0.0.0

a=sendrecv
a=msid:hcgvWcGG7WhdzboWk79q39NiO8xkh4ArWhbM f15d77bb-7a6f-4f41-80cd-51a3c40de7b7
a=rtcp-mux
a=rtpmap:111 opus/48000/2
a=rtcp-fb:111 transport-cc
a=fmtp:111 minptime=10;useinbandfec=1

RTCDtlsTransport

Access to information about the Datagram Transport Layer Security (DTLS) transport over which RTP and RTCP packets are sent and received by RTCRtpSender and RTCRtpReceiver objects, as well other data such as SCTP packets sent and received by data channels.
Each RTCDtlsTransport object represents the DTLS transport layer for the RTP or RTCP component of a specific RTCRtpTransceiver, or a group of RTCRtpTransceivers if such a group has been negotiated via [BUNDLE].

interface RTCDtlsTransport : EventTarget {
  [SameObject] readonly attribute RTCIceTransport iceTransport;
  readonly attribute RTCDtlsTransportState state;
  sequence<ArrayBuffer> getRemoteCertificates();
  attribute EventHandler onstatechange;
  attribute EventHandler onerror;
};

RTCDtlsTransportState Enum

“new”- DTLS has not started negotiating yet.
“connecting” – DTLS is in the process of negotiating a secure connection and verifying the remote fingerprint.
“connected”- DTLS has completed negotiation of a secure connection and verified the remote fingerprint.
“closed” – transport has been closed intentionally like close_notify alert, or calling close().
“failed” – transport has failed as the result of an error like failure to validate the remote fingerprint

RTCDtlsFingerprint dictionary

dictionary RTCDtlsFingerprint {
  DOMString algorithm;
  DOMString value;
};

Protocols multiplexed with RTP (e.g. data channel) share its component ID. This represents the component-id value 1 when encoded in candidate-attribute while ICE candadte for RTCP has component-id value 2 when encoded in candidate-attribute.

RTCTrackEvent

The track event uses the RTCTrackEvent interface.

interface RTCTrackEvent : Event {
  readonly attribute RTCRtpReceiver receiver;
  readonly attribute MediaStreamTrack track;
  [SameObject] readonly attribute FrozenArray<MediaStream> streams;
  readonly attribute RTCRtpTransceiver transceiver;
};

dictionary RTCTrackEventInit

dictionary RTCTrackEventInit : EventInit {
  required RTCRtpReceiver receiver;
  required MediaStreamTrack track;
  sequence<MediaStream> streams = [];
  required RTCRtpTransceiver transceiver;
};

RTCIceCandidate

This interface candidate Internet Connectivity Establishment (ICE) configuration used to setup RTCPeerconnection. To facilitate routing of media on given peer connection, both endpoints exchange several candidates and then one candidate out of the lot is chosen which will be then used to initiate the connection.

  • candidate – transport address for the candidate that can be used for connectivity checks.
  • component – candidate is an RTP or an RTCP candidate
  • foundation – unique identifier that is the same for any candidates of the same type , helps optimize ICE performance while prioritizing and correlating candidates that appear on multiple RTCIceTransport objects.
  • ip , port
  • priority
  • protocol – tcp/udp
  • relatedAddress , relatedPort
  • sdpMid – candidate’s media stream identification tag
  • sdpMLineIndex

usernameFragment – randomly-generated username fragment (“ice-ufrag”) which ICE uses for message integrity along with a randomly-generated password (“ice-pwd”).

Interfaces for Connectivity Establishment

describes ICE candidates

interface RTCIceCandidate {
  readonly attribute DOMString candidate;
  readonly attribute DOMString? sdpMid;
  readonly attribute unsigned short? sdpMLineIndex;
  readonly attribute DOMString? foundation;
  readonly attribute RTCIceComponent? component;
  readonly attribute unsigned long? priority;
  readonly attribute DOMString? address;
  readonly attribute RTCIceProtocol? protocol;
  readonly attribute unsigned short? port;
  readonly attribute RTCIceCandidateType? type;
  readonly attribute RTCIceTcpCandidateType? tcpType;
  readonly attribute DOMString? relatedAddress;
  readonly attribute unsigned short? relatedPort;
  readonly attribute DOMString? usernameFragment;
  RTCIceCandidateInit toJSON();
};

RTCIceProtocol can be either tcp or udp

TCP candidate type which can be either of

  • active – An active TCP candidate is one for which the transport will attempt to open an outbound connection but will not receive incoming connection requests.
  • passive – A passive TCP candidate is one for which the transport will receive incoming connection attempts but not attempt a connection.
  • so – An so candidate is one for which the transport will attempt to open a connection simultaneously with its peer.

UDP candidate type

  • host – actual direct IP address of the remote peer
  • srflx – server reflexive ,  generated by a STUN/TURN server
  • prflx – peer reflexive ,IP address comes from a symmetric NAT between the two peers, usually as an additional candidate during trickle ICE
  • relay – generated using TURN

ICE Candidate UDP Host

sdpMid: 0, sdpMLineIndex: 0, candidate: candidate:27784895 1 udp 2122260223 192.168.1.114 51577 typ host generation 0 ufrag muSq network-id 1 network-cost 10
sdpMid: 1, sdpMLineIndex: 1, candidate: candidate:27784895 1 udp 2122260223 192.168.1.114 51382 typ host generation 0 ufrag muSq network-id 1 network-cost 10
sdpMid: 2, sdpMLineIndex: 2, candidate: candidate:27784895 1 udp 2122260223 192.168.1.114 53600 typ host generation 0 ufrag muSq network-id 1 network-cost 10

ICE Candidate TCP Host

Notice TCP host camdidates for mid 0 , 1 and 3 for video , audio and data media types

sdpMid: 0, sdpMLineIndex: 0, candidate: candidate:1327761999 1 tcp 1518280447 192.168.1.114 9 typ host tcptype active generation 0 ufrag muSq network-id 1 network-cost 10
sdpMid: 1, sdpMLineIndex: 1, candidate: candidate:1327761999 1 tcp 1518280447 192.168.1.114 9 typ host tcptype active generation 0 ufrag muSq network-id 1 network-cost 10
sdpMid: 2, sdpMLineIndex: 2, candidate: candidate:1327761999 1 tcp 1518280447 192.168.1.114 9 typ host tcptype active generation 0 ufrag muSq network-id 1 network-cost 10

ICE Candidate UDP Srflx

Notice 3 candidates for 3 streams sdpMid 0,1 and 2

sdpMid: 2, sdpMLineIndex: 2, candidate: candidate:2163208203 1 udp 1686052607 117.201.90.218 27177 typ srflx raddr 192.168.1.114 rport 53600 generation 0 ufrag muSq network-id 1 network-cost 10
sdpMid: 1, sdpMLineIndex: 1, candidate: candidate:2163208203 1 udp 1686052607 117.201.90.218 27176 typ srflx raddr 192.168.1.114 rport 51382 generation 0 ufrag muSq network-id 1 network-cost 10
sdpMid: 0, sdpMLineIndex: 0, candidate: candidate:2163208203 1 udp 1686052607 117.201.90.218 27175 typ srflx raddr 192.168.1.114 rport 51577 generation 0 ufrag muSq network-id 1 network-cost 10

ICE Candidate (host)

sdpMid: 0, sdpMLineIndex: 0, candidate: candidate:2880323124 1 udp 2122260223 192.168.1.116 61622 typ host generation 0 ufrag jsPO network-id 1 network-cost 10

usernameFragment – randomly-generated username fragment (“ice-ufrag”) which ICE uses for message integrity along with a randomly-generated password (“ice-pwd”).

a=ice-ufrag:D+yg
a=ice-pwd:2ep6CXO0FP/JfS4ue/dfjeQM
a=ice-options:trickle

RTCPeerConnectionIceEvent

interface RTCPeerConnectionIceEvent : Event {
  readonly attribute RTCIceCandidate? candidate;
  readonly attribute DOMString? url;
};

RTCPeerConnectionIceErrorEvent

interface RTCPeerConnectionIceErrorEvent : Event {
  readonly attribute DOMString hostCandidate;
  readonly attribute DOMString url;
  readonly attribute unsigned short errorCode;
  readonly attribute USVString errorText;
};

RTCIceTransport Interface

Access to information about the ICE transport over which packets are sent and received. Each RTCIceTransport object represents the ICE transport layer for the RTP or RTCP component of a specific RTCRtpTransceiver, or a group of RTCRtpTransceivers if such a group has been negotiated via [BUNDLE].

interface RTCIceTransport : EventTarget {
  readonly attribute RTCIceRole role;
  readonly attribute RTCIceComponent component;
  readonly attribute RTCIceTransportState state;
  readonly attribute RTCIceGathererState gatheringState;
  sequence<RTCIceCandidate> getLocalCandidates();
  sequence<RTCIceCandidate> getRemoteCandidates();
  RTCIceCandidatePair? getSelectedCandidatePair();
  RTCIceParameters? getLocalParameters();
  RTCIceParameters? getRemoteParameters();
  attribute EventHandler onstatechange;
  attribute EventHandler ongatheringstatechange;
  attribute EventHandler onselectedcandidatepairchange;
};

RTCIceParameters Dictionary

dictionary RTCIceParameters {
  DOMString usernameFragment;
  DOMString password;
};

RTCIceCandidatePair Dictionary

dictionary RTCIceCandidatePair {
  RTCIceCandidate local;
  RTCIceCandidate remote;
};

RTCIceGathererState Enum

“new”,
“gathering”,
“complete”

RTCIceTransportState Enum

  • “new” – ICE agent is gathering addresses or is waiting to be given remote candidates 
  • “checking” –
  • “connected” – Found a working candidate pair, but still performing connectivity checks to find a better one.
  • “completed” – Found a working candidate pair and done performing connectivity checks.
  • “disconnected”,
  • “failed”,
  • “closed”

RTCIceRole Enum

“unknown”, // agent who role is not yet defined
“controlling”, // controlling agent
“controlled” // controlled agent

RTCIceComponent Enum

“rtp”, // ICE Transport is used for RTP (or RTCP multiplexing)
“rtcp” // ICE Transport is used for RTCP

Peer-to-peer Data API

-tbd

Peer-to-peer DTMF

-tbd

Statistics Model

The browser maintains a set of statistics for monitored objects, in the form of stats objects.
A group of related objects may be referenced by a selector( like MediaStreamTrack that is sent or received by the RTCPeerConnection).

Statistics API extends the RTCPeerConnection interface

partial interface RTCPeerConnection {
  Promise<RTCStatsReport> getStats(optional MediaStreamTrack? selector = null);
  attribute EventHandler onstatsended;
};

Method getStats()- Gathers stats for the given selector and reports the result asynchronously.

RTCStatsReport Object

map between strings that identify the inspected objects (id attribute in RTCStats instances), and their corresponding RTCStats-derived dictionaries.

interface RTCStatsReport {
  readonly maplike<DOMString, object>;
};

RTCStats Dictionary

stats object constructed by inspecting a specific monitored object.

dictionary RTCStats {
  required DOMHighResTimeStamp timestamp;
  required RTCStatsType type;
  required DOMString id;
};

RTCStatsEvent

Constructor (DOMString type, RTCStatsEventInit eventInitDict)]

interface RTCStatsEvent : Event {
  readonly attribute RTCStatsReport report;
};

dictionary RTCStatsEventInit

dictionary RTCStatsEventInit : EventInit {
  required RTCStatsReport report;
};

Stats

  • RTCRTPStreamStats, attributes ssrc, kind, transportId, codecId
  • RTCReceivedRTPStreamStats, all required attributes from its inherited dictionaries, and also attributes packetsReceived, packetsLost, jitter, packetsDiscarded
  • RTCInboundRTPStreamStats, all required attributes from its inherited dictionaries, and also attributes trackId, receiverId, remoteId, framesDecoded, nackCount
  • RTCRemoteInboundRTPStreamStats, all required attributes from its inherited dictionaries, and also attributes localId, bytesReceived, roundTripTime
  • RTCSentRTPStreamStats, with all required attributes from its inherited dictionaries, and also attributes packetsSent, bytesSent
  • RTCOutboundRTPStreamStats, with all required attributes from its inherited dictionaries, and also attributes trackId, senderId, remoteId, framesEncoded, nackCount
  • RTCRemoteOutboundRTPStreamStats, with all required attributes from its inherited dictionaries, and also attributes localId, remoteTimestamp
  • RTCPeerConnectionStats, with attributes dataChannelsOpened, dataChannelsClosed
  • RTCDataChannelStats, with attributes label, protocol, dataChannelIdentifier, state, messagesSent, bytesSent, messagesReceived, bytesReceived
  • RTCMediaStreamStats, with attributes streamIdentifer, trackIds
  • RTCMediaHandlerStats with attributes trackIdentifier, ended
  • RTCSenderVideoTrackAttachmentStats, with all required attributes from its inherited dictionaries
  • RTCSenderAudioTrackAttachmentStats, with all required attributes from its inherited dictionaries
  • RTCAudioHandlerStats with attribute audioLevel
  • RTCVideoHandlerStats with attributes frameWidth, frameHeight, framesPerSecond
  • RTCVideoSenderStats with attribute framesSent
  • RTCVideoReceiverStats with attributes framesReceived, framesDecoded, framesDropped, partialFramesLost
  • RTCCodecStats, with attributes payloadType, codecType, mimeType, clockRate, channels, sdpFmtpLine
  • RTCTransportStats, with attributes bytesSent, bytesReceived, rtcpTransportStatsId, selectedCandidatePairId, localCertificateId, remoteCertificateId
  • RTCIceCandidatePairStats, with attributes transportId, localCandidateId, remoteCandidateId, state, priority, nominated, bytesSent, bytesReceived, totalRoundTripTime, currentRoundTripTime
  • RTCIceCandidateStats, with attributes address, port, protocol, candidateType, url
  • RTCCertificateStats, with attributes fingerprint, fingerprintAlgorithm, base64Certificate, issuerCertificateId

Ref :

Hosted IP-PBX and its SBC

SBC ( Session Borde Controllers ) are basically gateways that provide interconnectivity between the hosted IP-PBX of the enterprise to the outside world endpoints such as telco service provider, PSTN/ TDM , SIP trunking providers or even third party OTT provider apps like skype for business etc.

If you have a hosted IPPBX or PBX in your data-centre or on premise and you need controlled but heavy outflowing traffic, it is a good idea to integrate a resilient and efficient SBC to provide seamless interconnectivity.

Hosted PBX

For an enterprises such as an Trading floor or warehouse with multiple phone types , softphones , hardphones , turrets etc distributed across various geographies and zones a device agnostic architectural setup is prime . Listing the essentials for setting up such a system. Note supplementary services are data-services , logging , licensing etc are important but kept out of scope to keep focus on functional aspects .

An enterprise application usually is structured in tiers or layers

  • Client tier – the networks clients communication to the central java programs . Runs on client machines
  • web tier – state full communication between client and business tier . Runs in server machine.
  • business tier- handles the logic of the application. The business tier uses the Enterprise Java Bean (EJB) container, which manages the execution of the beans
  • data tier – encompasses DB drivers . Runs on separate machines for database storage

Event services for Line status notifications

providers lines status notification across enterprise for inter zone and softphone to hardphone .

Routing services

routing calls within enterprise and hardphone sites read more about resource zones later in the article

Call Control Manager (CCM)

consolidated set of all service and component that make up the VOIP platform besides media handlers . It includes SIP adapters , bridge managers , call processing frameworks , API frameworks , healthchecks etc .

Call processing framework ( CPF)

signalling and call routing logic , mostly in SIP and trunks . Manages identities such as Call Line information , Called Party Information , line status etc in shared memory.

Multiple shared Lines and their statuses

Incases where there is a need to process multiple calls from a single User agent device such as a softphone or hardphone ( common scenario for a turret phone) , the design involves assigning it multiple sip uris and each sip uri will establish a line.

When caller calls callee , the line is said to be BUSY , otherwise said to be IDLE. Transition of a shared sip line from IDLE to BUSY is transmitted to others via SIP PUBLISH as other UAs holding the same sip

Similarly any other event like transfer is propagated to other via SIP UPDATE

Clustering Call control managers (CCM)

A Call Communication manager (CCM) from various zones should be able to cowork on call and session management and advanced features such as routing from home guest zone to home zone , call transfer , refer , barge etc. Designing a clustered setup will also provide elasticity , fail-over and high availability. Can use clustered , HA compliant framework such as Oracle Communication Application Server , suited for enterprise level deployments.

Call Replication and distributed memory management

A node will store two types of data: active sessions and passive sessions. The active sessions are used by the node and stored in cache. The passive sessions are the replicas from the other nodes’ active sessions. The passives sessions are stored on a persistent storage.

Controlling Line Calls using AOR and Resource Zones

When dealing with many SIP endpoints , now referred to as resource, it is best to assign the resources to their respective zones. Thus a resource’s status updates will be only updated by its active resource zone while can be read by any resource zone.

Incoming request Zone vs Active Resource Zone

For an Incoming request such a INVITE , check whether the zone sending the request is its active resource zone or not .If the Active Resource Zone is the same zone on which the INVITE came in, then the call is handled by that zone. If the Active Resource Zone is a different zone, then the call needs to be forwarded to the Active Resource Zone.

Bridges for Local Media connections

Although call signalling is handled by a resources active resource zone only, we can still create media bridges in local zone of the resource .

Local MM bridges are used to auto answer an incoming sip line call and create trunk , especially from hardphones which do not support provisional responses.

Interzone proxy Handler

proxies call control messages between active and non active resource zones. Primarily mapping the sip messages with all custom headers inbetween the communication device interfaces.

Dial Trunk using multiple dedicated sip lines and connect via Media Bridge

To save up on call routing /connection time and to support te ability to add as many users on call at runtime , a dedicated media bridge is established for every call.

  • A sip line activated is auto-answered by MM , creates a trunk and waits for other endpoint to join the bridge. The flow is as follows :
  • As INVITE arrives for an IDLE sip line , it is connected to a trunk and auto answered by a local MM bridge .
  • Since the call is already answered , when caller dials number for callee , collect the DTMF digits over RTP using RFC 2833 DTMF events.
  • Run inter-digit timer for digit collection and detect end of dialing on timeout.
  • The dialed trunk connection is made and call is added to media bridge
  • When provisional responses are received on the trunk connection, generate in-band call progress tones (ringing, proceeding etc) via the MM
  • When the line answers, the progress tones have to be stopped and the called party gets bridged to the calling party via the media bridge.

Call Diversion involves forwarding calls from zone to another zone. joinjed parties get call UPDATE status and forward response .

Call barge is the processing of joining an ongoing call . The barge event is usually propagated to joined parities via SIP INFO. Private lines do not allow barge in and are exclusively reserved for only few users.

Interconnectivity provided by an SBC ( Session Border Controller)

Hold-Resume and Music on Hold in multi-line evironment

While a regular p2p call involves simple reinvite based hold and resume with varrying SDP, the scenario is slightly more detailed for hold resume on bridged trunk connection , as explained below.

As the calls made are on bridge , a hold signal involves a RE-INIVITE with held-SDP to media manager (MM). If hold status on trunk is 200 OK the hold status will be sent to other call interfaces connected on the trunk. Else if hold is denied ,403 is sent back to hold-initiates.

Music on hold is an one way RTP mostly from media server.

For a bridged scenarios , separate Music on hold bridges are kept on Media Managers. When an UA has to hold , it is removed from original bridge and place on music on hold bridge . To be unhold/ resume it is placed back into the orignal bridge from music on hold bridge .

Conference

user initiates conference, the conference feature can execute on the zone where the user was logged on, irrespective of zones where the other conference attendees join from . The Call processing framework of originators zone completes the SDP exchange to establish two-way speech path among all the parties.

Incases there are multiple connections from a zone , a local MM conference bridge can be created for them which would connect back to originators MM conf bridge . this two part conf bridge will be transparent to the sip line sand users .

For provisioning inputs and settings setup a Diagnostics , Administration and Configuration platform which can process APIs for data services , licences , alarms or do remote device control such as using SNMP

Session Border Controllers (SBC)

At network level SBC operations include

  • bridging multiple interfaces in different networks even between the IPv4 and IPv6 networks
  • auto NAT discovery and STUN
  • protocol conversion such as TLS to UDP etc
  • Flood detection and IP filtering

For SIP specific functionalities , SBC does

  • SIP validation involving checks on syntax and message contents also consistency checks are performed.
  • stateful and call aware. tracing, monitoring and checking for validitya and health of all the SIP messages
  • Topology hiding
  • Traffic filtering
  • Codec filtering , reordering , media pinning, transcoding, or call recording
  • Data replication brings High Availability (HA) with hot backups or even Active-Active solutions.

Traffic sharing and routing roles of SBC can include

  • IP-based and Digest-based authentication
  • limiting traffic by number of concurrent calls or calling rate.
  • Dialplan and/or Custom routing
  • Dispatching/Load-balancing to a backend cluster of servers

SBC’s can be physical hardware boxes or software based applications, as the name suggests their purpose is to control the session at border between the enterprise and external service provider.

SIP to PSTN – SIP is an IP protocol whereas PSTN is a TDM one , achieving interoperability is also the KRA of an SBC

SIP trunking – SBC provide a secure sip connectivity to connect calls to sip trunks which provide bulk calls functionality at a flat pricing.

support for various fixed or mobile endpoints – SBC ensure they are RFC compliant and can extend SIP to any kind of telecom endpoint like PSTN , GSM, fax , Skype , sipphone , IP phones etc.

NAT / Network address translator – To meet the packet routing challenges across a firewall or even during private -public mapping. A combo of DHCP servers and NAT provider comes very handy to reroute or perform hole punching such that signalling and media packets are not dropped and meet the required endpoint. More about NAT here – NAT traversal using STUN and TURN.

Load balancing – Reverse proxies and Load balancers is a much adopted industry practise to mask the inner IPs of the VoIP platform and also route traffic appropriately between control and media server .

Security , QoS and Regulatory compliance – since SBCs are required to typically support a large array of clients they adhere to regulatory and industry accepted standards ,which also involves security features like AAA, TLS/SSL and other means for quality of assurance like logging and fault detection, preventing DDoS etc . In many cases SBC can also encrypt / decrypt RTP streams for probing , tapping or lawful inspection .

Terminating at carriers , PSTN and IP gateways

Additional SBC features

Inaddition to above it is good to have if an SBC provides extra features like forking , emergency number dialing ( 911 ) or active directory integration . Real Time Analysis and monitoring of call and metrics are also expected from a SBC since they reside on edge of the network and are more vulnerable to threats . For example Dialogic Mediant SBC’s and gateways , Audio Codes SBCs

With the shift from on premise PBXs to cloud based VM or microservice architecture , SBC vendors adopt a lager umbrella of services also including automation scripts for checks , reporting tools / consoles , developer friendly APIs to manage sessions via SBC and even WebRTC gateways to connect browser endpoints .

Usage Scenarios

Any VOIP dependant system which deals with bulksome voice / video traffic from external endpoints is a usages scenarios. Listing few

  • Contact Call centres
  • Remote work / offsite monitoring
  • CRM solution for sales/marketing
  • Connecting webrtc click to dial from webpage to enterprise representatives
  • connecting enterprise UCC clients to PSTN endpoints

There are many more.

VoIP system DevOps, operations and Infrastructure management, Automation

This article is focussed around various toold and technologies that are required to operate and mantain a growing or large scale VoIP Platform .

Read about VoIP/ OTT / Telecom Solution startup’s strategy for Building a scalable flexible SIP platform which includes :

  • Scalable and Flexible SIP platform building
  • Cluster SIP telephony Server for High Availability
  • Failure Recovery
  • Multi-tier cluster architecture
  • Role Abstraction / Micro-Service based architecture
  • Distributed Event management and Event-Driven architecture
  • Containerization
  • Autoscaling Cloud Servers
  • Open standards and Data Privacy
  • Flexibility for inter-working – NextGen911 , IMS , PSTN
  • security and Operational Efficiencies

Read more about SIP VoIP system Architecture which includes

  • Infrastructure Requirements
  • Integral Components of a VOIP SIP-based architecture
  • RTP ( Real-Time Transport Protocol ) / RtCP
  • SIP gateways, registrar, proxy, redirect, application
  • Developing SIP-based applications – basic call routing, media management
  • SIP platform Development – NAt and DNS , Cross-platform and integration to External Telecommunication provider landscape , Databases

The contenst of this article are

  • PCAP Collection
  • CICD over Jenkins
  • Configuration management using chef cookbooks
  • virtualization and containerization using Docker
  • Infrastructure management using terraform / Kubernetes
  • Logs Analysis and Alarming
Overview of VoIP platform DevOPS tools

PCAP Collection

Data to be captured from Pcap,

  1. DTMF – Both in-band and out of band DTMF for every call, along with the time stamp.
  2. Codec negotiations –  Extracting codecs from PCAP lets us 
    1. Validate later whether there were codec changes without prior SIP message,
    2. If the call has been hung up with 488 error code then it was due to which  codec 
  3. SIP errors – track deviations from standard SIP messaging. 
    1. Identify known erroneous SIP messaging scenarios such as for MITM or replay attacks
  4. RTCP Media stats – extract Jitter, Loss, RTT with RTCP reports for both the incoming and outgoing stream.
  5. Identify Media or ACK Timeouts 
    1. Check whether a party has not sent any media packet for > 60 s (media time out threshold duration)
    2. When a call is hung up due to ACK time out.
  6. Audio stream – After GDPR, take explicit permission from users before storing audio streams

Continuous Integration and Delivery Automation using Jenkins

CICD provides continous delivery hub , distribute work across multiple machines, helping drive builds, tests and deployments across multiple platforms .

Jenkins jobs is a self-contained Java-based program extensible using plugins.

Jenkins pieline– orchestrates and automates building project in Jenkins

Configuration management using chef cookbooks

Alternatives like puppet and Ansible, which are also a cross-platform configuration management platform

Compute virtualization and containerization using Docker

Docker containers can be used instead of virtual machines such as VirtualBox , to isolates applications and be OS and platform independent
Makes distributed development possible and automates the deployment possible

  • stop Stop one or more running containers
  • top Display the running processes of a container
> docker top 4417600169e8
UID PID PPID C STIME TTY TIME CMD
root 9913 9888 0 08:50 ? 00:00:00 bash /point.sh
root 10083 9913 0 08:50 ? 00:00:01 /usr/sbin/worker
root 10092 10083 0 08:50 ? 00:00:02 /micro-service
  • unpause Unpause all processes within one or more containers
  • update Update configuration of one or more containers
  • wait Block until one or more containers stop, then print their exit codes

see all iamges

> docker images
REPOSITORY                  TAG                 IMAGE ID            CREATED             SIZE
sipcapture/homer-cron       latest              fb2243f90cde        3 hours ago         476MB
sipcapture/homer-kamailio   latest              f159d46a22f3        3 hours ago         338MB
sipcapture/heplify          latest              9f5280306809        21 hours ago        9.61MB
<none>                      <none>              edaa5c708b3a        

See all stats

>  docker stats
CONTAINER ID        NAME                CPU %               MEM USAGE / LIMIT     MEM %               NET I/O             BLOCK I/O           PIDS
f42c71741107        homer-cron          0.00%               52KiB / 994.6MiB      0.01%               2.3kB / 0B          602MB / 0B          0
0111765091ae        mysql               0.04%               452.2MiB / 994.6MiB   45.46%              1.35kB / 0B         2.06GB / 49.2kB     22

Run command from within a docker instnace

docker exec -it  bash

First see all processes

docker ps

select a process and enter its bash

docker exec -it 0472a5127fff bash

to edit or update a file inside docker either install vim everytime u login in resh docker conainer like

apt-get update
apt-get install vim

or add this to dockerfile

RUN [“apt-get”, “update”]
RUN [“apt-get”, “install”, “-y”, “vim”]

see if ngrep is install , if not then install and run ngrep to get sip logs isnode that docker container

apt update
apt install ngrep
ngrep -p "14795778704" -W byline -d any port 5060

docker volume – Volumes are used for persisting data generated by and used by Docker containers.
docker volumes have advantages over blind mounts such as easier to backup or migrate , managed by docker APIs, can be safely shared among multiple containers etc

docker stack – Lets to manager a cluster of docker containers thorugh docker swarm can be defined via docker-compose.yml file

docker service

  • create Create a new service
  • inspect Display detailed information on one or more services
  • logs Fetch the logs of a service or task
  • ls List services
  • ps List the tasks of one or more services
  • rm Remove one or more services
  • rollback Revert changes to a service’s configuration
  • scale Scale one or multiple replicated services
  • update Update a service

Run docker containers

sample run command

docker run -it -d --name opensips -e ENV=dev imagename:2.2

-it flags attaches to an interactive tty in the container.
-e gives envrionment variables
-d runs it in background and prints container id

Remove docker entities

To remove all stopped containers, all dangling images, and all unused networks:

docker system prune -a

To remove all unused volumes

docker system prune --volumes

To remove all stopped containers

docker container prune
sometimes docker images keep piling with stopped congainer such as 

REPOSITORY                                                             TAG                 IMAGE ID            CREATED             SIZE                                                                              d1dcfe2438ae        15 minutes ago      753MB                                                                           2d353828889b        16 hours ago        910MB                                                          ...
CONTAINER ID        IMAGE               COMMAND                  CREATED             STATUS                        PORTS               NAMES

0dd6698a7517        2d353828889b        "/entrypoint.sh"         13 minutes ago      Exited (137) 13 minutes ago                       hardcore_wozniak

to remove such images and their conainer , first stop and remove confainers

docker stop $(docker ps -a -q)
docker rm $(docker ps -a -q)

then remove all dangling images

docker rmi  $(docker images -aq --filter dangling=true)

Infrastructure management using terraform

Terraform is used for building, changing and versioning infrastructure.
Infra as Code – can run single application to datacentres via configuration files which create execution plan.
It can manage low-level components such as compute instances, storage, and networking, as well as high-level components such as DNS entries, SaaS features, etc.
Resource Graph – builds a graph of all your resources

tfenv can be used to manage terraform versions

> brew unlink terraform
tfenv install 0.11.14
tfenv list 

Terraform configuration language

used for declaring resources and descriptions of infrastructure
.tf or .tf.json file extension
Group of resources can be gathered into a module
Terraform configuration consists of a root module, where evaluation begins, along with a tree of child modules created when one module calls another.

Exmaple : launch a single AWS EC2 instance , fle server1.tf

provider "aws" {
  profile    = "default"
  region     = "us-east-1"
}

resource "aws_instance" "server1" {
  ami           = "ami-2757f631"
  instance_type = "t2.micro"
}

note : AMI IDs are region specific.
profile attribute here refers to the AWS Config File in ~/.aws/credentials

Terraform command line interface (CLI)

engine for evaluating and applying Terraform configurations.
uses plugins called providers that each define and manage a set of resource types

Command Usage: terraform [-version] [-help] [args]

  • apply Builds or changes infrastructure
  • console Interactive console for Terraform interpolations
  • destroy Destroy Terraform-managed infrastructure
  • env Workspace management
  • fmt Rewrites config files to canonical format
  • get Download and install modules for the configuration
  • graph Create a visual graph of Terraform resources
  • import Import existing infrastructure into Terraform
  • init Initialize a Terraform working directory
  • output Read an output from a state file
  • plan Generate and show an execution plan
  • providers Prints a tree of the providers used in the configuration
  • refresh Update local state file against real resources
  • show Inspect Terraform state or plan
  • taint Manually mark a resource for recreation
  • untaint Manually unmark a resource as tainted
  • validate Validates the Terraform files
  • version Prints the Terraform version
  • workspace Workspace management
  • 0.12upgrade Rewrites pre-0.12 module source code for v0.12
  • debug Debug output management (experimental)
  • force-unlock Manually unlock the terraform state
  • push Obsolete command for Terraform Enterprise legacy (v1)
  • state Advanced state management

terraform init
initialize a working directory containing Terraform configuration files.

terraform validate
checks that verify whether a configuration is internally-consistent, regardless of any provided variables or existing state.

Kubernetes

container orchestration platform , automating deployment, scaling, and management of containerized applications. Can deploy to cluster of computers, automating the distribution and scheduling as well

Service discovery and load balancing – gives Pods their own IP addresses and a single DNS name for a set of Pods, and can load-balance across them.

Automatic bin packing – Automatically places containers based on their resource requirements and other constraints, while not sacrificing availability. Mix critical and best-effort workloads in order to drive up utilization and save even more resources.

Storage orchestration – Automatically mount the storage system of your choice, whether from local storage, a public cloud provider such as GCP or AWS, or a network storage system such as NFS, iSCSI, Gluster, Ceph, Cinder, or Flocker.

Self-healing – Restarts containers that fail, replaces and reschedules containers when nodes die, kills containers that don’t respond to your user-defined health check, and doesn’t advertise them to clients until they are ready to serve.

Automated rollouts and rollbacks – progressively rolls out changes to your application or its configuration, while monitoring application health to ensure it doesn’t kill all your instances at the same time.

Secret and configuration management – Deploy and update secrets and application configuration without rebuilding your image and without exposing secrets in your stack configuration.

Batch execution– manage batch and CI workloads, replacing containers that fail, if desired.

Horizontal scaling – Scale application up and down with a simple command, with a UI, or automatically based on CPU usage.

create minikube cluster and deploy pods

prerequisities : docker , curl , redis , others

install minikube

curl -Lo minikube https://storage.googleapis.com/minikube/releases/latest/minikube-linux-amd64
chmod +x minikube
install minikube /usr/local/bin

Install kubectl

snap install kubectl --classic
ln -s /snap/bin/kubectl /usr/local/bin

Setup Minikube

minikube start --vm-driver=none
minikube addons enable registry-creds
kubectl -n kube-system create secret generic registry-creds-ecr
kubectl -n kube-system create secret generic registry-creds-gcr
kubectl -n kube-system create secret generic registry-creds-dpr
minikube addons configure registry-creds
Starting Kubernetes…minikube version: v1.3.0
 commit: 43969594266d77b555a207b0f3e9b3fa1dc92b1f
 minikube v1.3.0 on Ubuntu 18.04
 Running on localhost (CPUs=2, Memory=2461MB, Disk=47990MB) …
 OS release is Ubuntu 18.04.2 LTS
 Preparing Kubernetes v1.15.0 on Docker 18.09.5 …
 kubelet.resolv-conf=/run/systemd/resolve/resolv.conf
 Pulling images …
 Launching Kubernetes …
 Done! kubectl is now configured to use "minikube"
 dashboard was successfully enabled
 Kubernetes Started 

Basic Commands

  • start Starts a local kubernetes cluster
  • status Gets the status of a local kubernetes cluster
  • stop Stops a running local kubernetes cluster
  • delete Deletes a local kubernetes cluster
  • dashboard Access the kubernetes dashboard running within the minikube cluster

Images Commands:

  • docker-env Sets up docker env variables; similar to ‘$(docker-machine env)’
  • cache Add or delete an image from the local cache.

Configuration and Management Commands:

  • addons Modify minikube’s kubernetes addons
  • config Modify minikube config
  • profile Profile gets or sets the current minikube profile
  • update-context Verify the IP address of the running cluster in kubeconfig.

Networking and Connectivity Commands:

  • service Gets the kubernetes URL(s) for the specified service in your local cluster
  • tunnel tunnel makes services of type LoadBalancer accessible on localhost

Advanced Commands:

  • mount Mounts the specified directory into minikube
  • ssh Log into or run a command on a machine with SSH; similar to ‘docker-machine ssh’
  • kubectl Run kubectl

Troubleshooting Commands:

  • ssh-key Retrieve the ssh identity key path of the specified cluster
  • ip Retrieves the IP address of the running cluster
  • logs Gets the logs of the running instance, used for debugging minikube, not user code.
  • update-check Print current and latest version number

kubectl

controls the Kubernetes cluster manager.

Basic Commands (Beginner):

  • create Create a resource from a file or from stdin.
  • expose Take a replication controller, service, deployment or pod and expose it as a new Kubernetes Service
  • run Run a particular image on the cluster
  • set Set specific features on objects
  • explain Documentation of resources
  • get Display one or many resources
  • edit Edit a resource on the server
  • delete Delete resources by filenames, stdin, resources and names, or by resources and label selector

Deploy Commands:

  • rollout Manage the rollout of a resource
  • scale Set a new size for a Deployment, ReplicaSet, Replication Controller, or Job
  • autoscale Auto-scale a Deployment, ReplicaSet, or ReplicationController

Cluster Management Commands:

  • certificate Modify certificate resources.
  • cluster-info Display cluster info
  • top Display Resource (CPU/Memory/Storage) usage.
  • cordon Mark node as unschedulable
  • uncordon Mark node as schedulable
  • drain Drain node in preparation for maintenance
  • taint Update the taints on one or more nodes

Troubleshooting and Debugging Commands:

  • describe Show details of a specific resource or group of resources
  • logs Print the logs for a container in a pod
  • attach Attach to a running container
  • exec Execute a command in a container
  • port-forward Forward one or more local ports to a pod
  • proxy Run a proxy to the Kubernetes API server
  • cp Copy files and directories to and from containers.
  • auth Inspect authorization

Advanced Commands:

  • diff Diff live version against would-be applied version
  • apply Apply a configuration to a resource by filename or stdin
  • patch Update field(s) of a resource using strategic merge patch
  • replace Replace a resource by filename or stdin
  • wait Experimental: Wait for a specific condition on one or many resources.
  • convert Convert config files between different API versions
  • kustomize Build a kustomization target from a directory or a remote url.

Settings Commands:

  • label Update the labels on a resource
  • annotate Update the annotations on a resource
  • completion Output shell completion code for the specified shell (bash or zsh)

Other Commands:

  • api-resources Print the supported API resources on the server
  • api-versions Print the supported API versions on the server, in the form of “group/version”
  • config Modify kubeconfig files
  • plugin Provides utilities for interacting with plugins.
  • version Print the client and server version information

DevOps monitoring tools nagios

Manage Docker configs

  • create Create a config from a file or STDIN
  • inspect Display detailed information on one or more configs
  • ls List configs
  • rm Remove one or more configs

Manage containers

  • attach Attach local standard input, output, and error streams to a running container
  • commit Create a new image from a container’s changes
  • cp Copy files/folders between a container and the local filesystem
  • create Create a new container
  • diff Inspect changes to files or directories on a container’s filesystem
  • exec Run a command in a running container
  • export Export a container’s filesystem as a tar archive
  • inspect Display detailed information on one or more containers
  • kill Kill one or more running containers
  • logs Fetch the logs of a container
  • ls List containers
  • pause Pause all processes within one or more containers
  • port List port mappings or a specific mapping for the container
  • prune Remove all stopped containers
  • rename Rename a container
  • restart Restart one or more containers
  • rm Remove one or more containers
  • run Run a command in a new container
  • start Start one or more stopped containers
  • stats Display a live stream of container(s) resource usage statistics
  • stop Stop one or more running containers
  • top Display the running processes of a container
  • unpause Unpause all processes within one or more containers
  • update Update configuration of one or more containers
  • wait Block until one or more containers stop, then print their exit codes

Alternatives, Senu multi-cloud monitoring or Raygun

Monitoring, debugging, logs analysis and alarms

Aggregate logs into logstash and provide search and filtering via Elastic Search and Kibana. Can also trigger alerts or notifications on specific keyword searches in logs such as WARNING or ERRRO or call_failed.

Some common alert scenarios include :

SBC and proxy gateways failures – check states of VM instance

DNS caching alerts – Domain Name System (DNS) caching, a Dynamic Host Configuration Protocol (DHCP) server, router advertisement and network boot alerts from service such as dnsmasq

Disk usage alert – setup alerts for 80% usage and trigger an alarm to either manually prune or create automatic timely archive backups.
check the percentage of DISK USAGE

df -h

Mostly it is either the logs file or pcap recorder which need to be archieved in external storage.

Use logrotate – it can rotates, compresses, and mails system logs

config file for logrorate – logrotate -vf /etc/logrotate.conf

/var/log/messages {
    rotate 5
    weekly
    postrotate
        /usr/bin/killall -HUP syslogd
    endscript
}

Elevated Call failure SIP 503 or Call timeout SIP 408 – high frequency of failed calls indicate an internal issue and must be followed up by smoke testing the entire system to identify any probable issue such as undetected frequent crashes of any individual component or any blacklisting by a destination endpoint etc

sudo tail -f sip.log | grep 503

or

sudo tail -f sip.log | grep WARNING

cron service or processed alerts

 ps axf
  PID TTY      STAT   TIME COMMAND
    2 ?        S      0:00 [kthreadd]
    3 ?        I<     0:00  \_ [rcu_gp]
    4 ?        I<     0:00  \_ [rcu_par_gp]
    5 ?        I      0:00  \_ [kworker/0:0-eve]
    6 ?        I<     0:00  \_ [kworker/0:0H-kb]
    7 ?        I      0:00  \_ [kworker/0:1-eve]
    8 ?        I      0:00  \_ [kworker/u4:0-nv]
    9 ?        I<     0:00  \_ [mm_percpu_wq]
   10 ?        S      0:00  \_ [ksoftirqd/0]
   11 ?        I      0:00  \_ [rcu_sched]
   12 ?        S      0:00  \_ [migration/0]
   13 ?        S      0:00  \_ [cpuhp/0]
   14 ?        S      0:00  \_ [cpuhp/1]
   15 ?        S      0:00  \_ [migration/1]
   16 ?        S      0:00  \_ [ksoftirqd/1]
   17 ?        I      0:00  \_ [kworker/1:0-eve]
   18 ?        I<     0:00  \_ [kworker/1:0H-kb]

or checks cron status

service cron status
● cron.service - Regular background program processing daemon
   Loaded: loaded (/lib/systemd/system/cron.service; enabled; vendor preset: enabled)
   Active: active (running) since Fri 2016-06-26 03:00:37 UTC; 1min 17s ago
     Docs: man:cron(8)
 Main PID: 845 (cron)
    Tasks: 1 (limit: 4383)
   CGroup: /system.slice/cron.service
           └─845 /usr/sbin/cron -f

Jun 26 03:00:37 ip-172-31-45-21 systemd[1]: Started Regular background program processing daemon.
Jun 26 03:00:37 ip-172-31-45-21 cron[845]: (CRON) INFO (pidfile fd = 3)
Jun 26 03:00:37 ip-172-31-45-21 cron[845]: (CRON) INFO (Running @reboot jobs)

restart or start cron service if required

DB connections / connection pool process – keep listening for any alerts on DB connections failure or even warnings as this can be due to too many read operations such as in DDOS and can escalate very quickly

netstat -nltp  | grep db 
tcp        0      0 0.0.0.0:5433            0.0.0.0:*               LISTEN      5792/db-server * 

Routine deepstatus checks is a good practice too

Port checks – Regular checks if servers are lsietning on ports such as 5060 for SIP

netstat -nltp | grep 5060
tcp        0      0 x.x.x.x:5060       0.0.0.0:*               LISTEN      8970/kamailio  

cron zombie process checks – zombie process or defunct process is a process that has completed execution (via the exit system call) but still has an entry in the process table: it is a process in the “Terminated state”. List xombie process and kill them with pid to free up .

kill -9 <PID1>

bulk calls checks – consult ongoing call cmd commands for application server such as
For Freeswitch use

fs_ctl> show channels 

For kamailio use kamcmd

kamcmd dlg.list

For asterisk watch or show cmmand

watch -n 1 "sudo asterisk -vvvvvrx 'core show channels' | grep call"

Incase of DDOS or other macious attacker IP identification block the IP

iptables -I INPUT -s y.y.y.y -j DROP   

Can also use fail2ban

>apt-get update && apt-get install fail2ban

Additionally check how many dispatchers are responding on outbound gateway

opensipsctl dispatcher dump

Process control supervisor or pm2 checks – supervisor is a Linux Process Control System that allows its users to monitor and control a number of processes

ps axf | grep supervisor

for pm2

> pm2 status
[PM2] Spawning PM2 daemon with pm2_home=/Users/altanai/.pm2
[PM2] PM2 Successfully daemonized
┌─────┬───────────┬─────────────┬─────────┬─────────┬──────────┬────────┬──────┬───────────┬──────────┬──────────┬──────────┬──────────┐
│ id │ name │ namespace │ version │ mode │ pid │ uptime │ ↺ │ status │ cpu │ mem │ user │ watching │

htop to check memeory and CPU

Health and load on the reverse proxy, load balancer as Nginx – perform a direct curl request to host to check if Nginx responds with a non 4xx / 5xx response or not

curl -v <public-fqdn-of-server> 

Incase of error response , restart

/etc/init.d/nginx start

Incase of updates restart ngnix config

nginx -s reload

For HTTP/SSL proxy daemon such as tiny proxy which are used for fast resposne , set the MinSpareServers, MaxSpareServers , MaxClients , MaxRequestsPerChild etc appropriately

VPN checks – restart fireealls or IPsec incase of ssues

/etc/init.d/ipsec restart

Additionally also check ssh service

ps axf | grep sshd

restart sshd if required

SSL cert expiry checks – to keep the operations running securely and prevent and abrupt termination it is a good practise to run regular certificate expiry checks for SSL certs especially on secure HTTP endpoint like APIs , web server and also on SIP applications servers for TLS. If any expiry is due in < 10 days to trigger an alert to renew the certs

Health of Task scheduling services such as RabbitMQ, Celery Distributed Task Queue – remote debugging of these can be set up via pdb which supports setting (conditional) breakpoints and single stepping at the source line level, inspection of stack frames, source code listing, and evaluation of arbitrary Python code in the context of any stack frame.

import pdb; pdb.set_trace()
python3 -m pdb myscript.py

It can also be set up via using the client libraries provided by these Queue services themselves

cluster status – setup an efficient health check service which monitors the cluster status for High Availability. Learn more about ensuring HA –
JSON object depicting the status of cluster shards

{
  "cluster_name" : "ABC-cluster",
  "status" : "green",
  "timed_out" : false,
  "number_of_nodes" : 14,
  "number_of_data_nodes" : 6,
  "active_primary_shards" : 200,
  "active_shards" : 300,
  "relocating_shards" : 0,
  "initializing_shards" : 0,
  "unassigned_shards" : 0,
  "delayed_unassigned_shards" : 0,
  "number_of_pending_tasks" : 0,
  "number_of_in_flight_fetch" : 0,
  "task_max_waiting_in_queue_millis" : 0
}

Status of Crticial Server Server

fscli > show status
UP 0 years, 0 days, 0 hours, 58 minutes, 33 seconds, 15 milliseconds, 58 microseconds
FreeSWITCH (Version 1.6.20 git 987c9b9 2018-01-23 21:49:09Z 64bit) is ready
3 session(s) since startup
0 session(s) - peak 1, last 5min 1
0 session(s) per Sec out of max 30, peak 1, last 5min 1
1000 session(s) max
min idle cpu 0.00/80.83
Current Stack Size/Max 240K/8192K

Programming or Syntax error in the production environment – mostly arising due to incomplete QA/testing before pushing new changes to production. Should trigger alerts for dev teams and meet with hot patches.

Many programing application development frameworks have inbuild libs for debugging , exceotion handling and reporting such as

  • backend service in Django
  • API service in Go

Distributed memory caching – redis , memcahe

Redis info

>redis-cli info
# Server
redis_version:6.0.4
redis_git_dirty:0
redis_mode:standalone
os:Darwin 18.7.0 x86_64
arch_bits:64
multiplexing_api:kqueue
atomicvar_api:atomic-builtin
gcc_version:4.2.1
tcp_port:6379

# Clients
connected_clients:1
client_recent_max_input_buffer:0
client_recent_max_output_buffer:0
blocked_clients:0
tracking_clients:0
clients_in_timeout_table:0

# Memory
used_memory:1065648
used_memory_human:1.02M
number_of_cached_scripts:0
maxmemory:0
allocator_frag_bytes:1123680
allocator_rss_ratio:1.00
rss_overhead_bytes:37888
mem_fragmentation_ratio:2.16
active_defrag_running:0
lazyfree_pending_objects:0

# Persistence
loading:0
rdb_changes_since_last_save:0
module_fork_last_cow_size:0

# Stats
total_connections_received:1
total_commands_processed:0
..

# Replication
role:master
connected_slaves:0
..

# CPU
used_cpu_sys:0.011198
used_cpu_sys_children:0.000000

# Modules

# Cluster
cluster_enabled:0

SMS service using smsc on Kannel From the kannel servers, you should see the PANIC error (most of the time Assertion error crashing kannel):

grep PANIC /var/log/kannel/bearerbox.log

IF you are going to restart , Flush redis cache

sudo redis-cli FLUSHALL
sudo redis-cli SAVE

restart kannel

sudo /etc/init.d/kannel restart

If the carriers are throttling the SMS request , verify “ERROR” responses using

sudo grep -i "throttling" bearerbox.log

Alternatives include AWS logs services ,

  • Scalyr logging
  • Sensu monitoring for multi-cloud monitoring using event pipeline

Ref :


sipP ( SIP testing tool )

SIPp is an opensource (GNU GPL license) performance testing tool for the SIP protocol and is widely used for Quality assurabce of callflows in voip applications for UAC / UASs cenarios.

It can emulate functioing of a sip phone such as REGISTER , establishes and releases multiple calls with the INVITE and BYE methods , send other SIP requests and wait for reponses based on dafult of custom xml scenario files.

Plus factor is the dynamic display of statistics about running tests (call rate, round trip delay, and message statistics), periodic CSV statistics dumps, TCP and UDP over multiple sockets or multiplexed with retransmission management, regular expressions and variables in scenario files, and dynamically adjustable call rates.

sipp -sn uac -d 10000 -s 9876543210 127.0.0.1:5060  -l 10

It is widley used as aperformnace and load testing tool since it can test SIP equipements like SIP proxies, B2BUAs, SIP media servers, SIP/x gateways, and SIP PBXes and can also emulate thousands of user agents calling your SIP system.

More on SIPp scripts and various exmaples can be read from

https://github.com/altanai/kamailioexamples/tree/master/sipp

Installation

Pre-requisites to compile SIPp are:
– C++ Compiler
– curses or ncurses library
– For TLS support: OpenSSL >= 0.9.8
– For pcap play support: libpcap and libnet
– For SCTP support: lksctp-tools
– For distributed pauses: Gnu Scientific Libraries

sudo apt-get install dh-autoreconf ncurses-dev libssl-dev libpcap-dev libncurses5-dev libsctp-dev lksctp-tools

Either get source code from git

git clone https://github.com/SIPp/sipp.git
cd sipp
cmake . -DUSE_SSL=1 -DUSE_SCTP=1 -DUSE_PCAP=1 -DUSE_GSL=1
make

or download readymade tar , then extract and build with options like

tar -xvzf sipp-xxx.tar.gz
cd sipp
./configure --with-sctp --with-pcap --with-openssl
make

Building certs for TLS based sipp UAS server

make master dir for all certs

mkdir certs 
chmod 0700 certs
cd certs

Make CA folder, create cert and check

mkdir demoCA
cd demoCA
mkdir newcerts
echo '01' > serial
touch index.txt
openssl req -new -x509 -extensions v3_ca -keyout key.pem -out cert.pem -days 3650

Validation of the contents of certs ( optional )

openssl x509 -in cert.pem -noout -text
openssl x509 -in cert.pem -noout -dates
openssl x509 -in cert.pem -noout -purpose

Make domain folder and create the certs for the sip domain name from parent and check

cd ..
mkdir 10.10.10.10
openssl req -new -nodes -keyout key.pem -out req.pem
cd ..
openssl ca -days 730 -out 10.10.10.10/cert.pem -keyfile demoCA/key.pem -cert demoCA/cert.pem -infiles 10.10.10.10/req.pem

Verify the generated certificate for for SIP domain

openssl x509 -in 10.10.10.10/cert.pem -noout -text

Run sipp

sipp -sn uas -p 5077 -t l1 -tls_key /home/ubuntu/certs/10.10.10.10/key.pem  -tls_cert /home/ubuntu/certs/10.10.10.10/cert.pem  -i 10.10.10.10

Verify installation

Run sipp with embedded server (uas) scenario:

sipp -sn uas

On the same host, run sipp with embedded client (uac) scenario:

sipp -sn uac 127.0.0.1 -trace_msg -trace_err
output for server 

 # sipp -sn uas

------------------------------ Scenario Screen -------- [1-9]: Change Screen --

  Port   Total-time  Total-calls  Transport
  5060      32.95 s           61  UDP
0 new calls during 0.874 s period      1 ms scheduler resolution
  19 calls                               Peak was 41 calls, after 28 s
  0 Running, 63 Paused, 12 Woken up
  0 dead call msg (discarded)          
  3 open sockets                        
                             Messages  Retrans   Timeout   Unexpected-Msg

----------> INVITE 61 0 0 0
<---------- 180 61 0 <---------- 200 61 0 0 ----------> ACK E-RTD1 61 0 0 0

----------> BYE 61 0 0 0
<---------- 200 61 0
[ 4000ms] Pause 61 0
------------------------------ Test Terminated --------------------------------
----------------------------- Statistics Screen ------- [1-9]: Change Screen --

  Start Time             | 2019-02-04    13:04:32.108663 1549265672.108663         
  Last Reset Time        | 2019-02-04    13:05:04.189720 1549265704.189720         
  Current Time           | 2019-02-04    13:05:05.065119 1549265705.065119         
-------------------------+---------------------------+--------------------------
  Counter Name           | Periodic value            | Cumulative value
-------------------------+---------------------------+--------------------------
  Elapsed Time           | 00:00:00:875000           | 00:00:32:956000          
  Call Rate              |    0.000 cps              |    1.851 cps             
-------------------------+---------------------------+--------------------------

  Incoming call created  |        0                  |       61                 

  OutGoi traceings 

———————————————– 2019-02-04 13:08:13.939148
UDP message sent (530 bytes):

INVITE sip:service@127.0.0.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-25-0
From: sipp ;tag=52422SIPpTag0025
To: service
Call-ID: 25-52422@192.x.x.x
CSeq: 1 INVITE
Contact: sip:sipp@192.x.x.x:5061
Max-Forwards: 70
Subject: Performance Test
Content-Type: application/sdp
Content-Length: 135
v=0
o=user1 53655765 2353687637 IN IP4 192.x.x.x
s=-
c=IN IP4 192.x.x.x
t=0 0
m=audio 6004 RTP/AVP 0
a=rtpmap:0 PCMU/8000

———————————————– 2019-02-04 13:08:13.939310
UDP message received [321] bytes :

SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-0
From: sipp ;tag=52422SIPpTag001
To: service ;tag=52416SIPpTag011
Call-ID: 1-52422@192.x.x.x
CSeq: 1 INVITE
Contact: 
Content-Length: 0

———————————————– 2019-02-04 13:08:13.939905
UDP message received [486] bytes :

SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-0
From: sipp ;tag=52422SIPpTag001
To: service ;tag=52416SIPpTag011
Call-ID: 1-52422@192.x.x.x
CSeq: 1 INVITE
Contact: 
Content-Type: application/sdp
Content-Length:   135
v=0
o=user1 53655765 2353687637 IN IP4 192.x.x.x
s=-
c=IN IP4 192.x.x.x
t=0 0
m=audio 6000 RTP/AVP 0
a=rtpmap:0 PCMU/8000

———————————————– 2019-02-04 13:08:13.940159
UDP message sent (371 bytes):

ACK sip:service@127.0.0.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-5
From: sipp ;tag=52422SIPpTag001
To: service ;tag=52416SIPpTag011
Call-ID: 1-52422@192.x.x.x
CSeq: 1 ACK
Contact: sip:sipp@192.x.x.x:5061
Max-Forwards: 70
Subject: Performance Test
Content-Length: 0

~ RTP

———————————————– 2019-02-04 13:08:13.941658
UDP message sent (371 bytes):

BYE sip:service@127.0.0.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-7
From: sipp ;tag=52422SIPpTag001
To: service ;tag=52416SIPpTag011
Call-ID: 1-52422@192.x.x.x
CSeq: 2 BYE
Contact: sip:sipp@192.x.x.x:5061
Max-Forwards: 70
Subject: Performance Test
Content-Length: 0

———————————————– 2019-02-04 13:08:13.952888
UDP message received [313] bytes :

SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-7
From: sipp ;tag=52422SIPpTag001
To: service ;tag=52416SIPpTag011
Call-ID: 1-52422@192.x.x.x
CSeq: 2 BYE
Contact: 
Content-Length: 0

Time

---------------------------- Repartition Screen ------- [1-9]: Change Screen --
Average Response Time Repartition 1
0 ms <= n < 10 ms : 293 10 ms <= n < 20 ms : 9 20 ms <= n < 30 ms : 0 30 ms <= n < 40 ms : 0 40 ms <= n < 50 ms : 0 50 ms <= n < 100 ms : 0 100 ms <= n < 150 ms : 0 150 ms <= n < 200 ms : 0 n >= 200 ms : 0
Average Call Length Repartition
0 ms <= n < 10 ms : 0 10 ms <= n < 50 ms : 0 50 ms <= n < 100 ms : 0 100 ms <= n < 500 ms : 0 500 ms <= n < 1000 ms : 0 1000 ms <= n < 5000 ms : 262 5000 ms <= n < 10000 ms : 0 n >= 10000 ms : 0
------------------------------ Sipp Server Mode -------------------------------

Output for client

uac.xml
 
SIPp UAC Remote
 |(1) INVITE |
 |------------------>|
 |(2) 100 (optional) |
 |<------------------| 
 |(3) 180 (optional) | 
  |<------------------| 
|(4) 200             | 
|<------------------| 
|(5) ACK             | 
|------------------>|
 |                     |
 |(6) PAUSE             |
 |                     |
 |(7) BYE             |
 |------------------>|
 |(8) 200             |
 |<------------------|

sipp -sn uac 127.0.0.1 -trace_msg -trace_err
Resolving remote host ‘127.0.0.1’… Done.
—————————— Scenario Screen ——– [1-9]: Change Screen —
Call-rate(length) Port Total-time Total-calls Remote-host
10.0(0 ms)/1.000s 5061 17.32 s 98 127.0.0.1:5060(UDP)

3 new calls during 0.286 s period 1 ms scheduler resolution
0 calls (limit 30) Peak was 25 calls, after 10 s
0 Running, 101 Paused, 7 Woken up
0 dead call msg (discarded) 0 out-of-call msg (discarded)
3 open sockets

                             Messages  Retrans   Timeout   Unexpected-Msg
  INVITE ---------->         98        0         0                  
     100 <----------         0         0         0         0        
     180 <----------         98        0         0         0        
     183 <----------         0         0         0         0        
     200          98        0                            
   Pause [      0ms]         98                            0        
     BYE ---------->         98        0         0                  
     200 <----------         98        0         0         0        

—————————— Test Terminated ——————————–

----------------------------- Statistics Screen ------- [1-9]: Change Screen --

  Start Time             | 2019-02-04    13:08:03.908208 1549265883.908208         
  Last Reset Time        | 2019-02-04    13:08:20.954289 1549265900.954289         
  Current Time           | 2019-02-04    13:08:21.241152 1549265901.241152         

-------------------------+---------------------------+--------------------------
  Counter Name           | Periodic value            | Cumulative value

-------------------------+---------------------------+--------------------------
  Elapsed Time           | 00:00:00:286000           | 00:00:17:332000          

  Call Rate  

Tracings

———————————————– 2019-02-04 13:08:13.934840
UDP message received [527] bytes :

INVITE sip:service@127.0.0.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-0
From: sipp ;tag=52422SIPpTag001
To: service 
Call-ID: 1-52422@192.x.x.x
CSeq: 1 INVITE
Contact: sip:sipp@192.x.x.x:5061
Max-Forwards: 70
Subject: Performance Test
Content-Type: application/sdp
Content-Length:   135
v=0
o=user1 53655765 2353687637 IN IP4 192.x.x.x
s=-
c=IN IP4 192.x.x.x
t=0 0
m=audio 6004 RTP/AVP 0
a=rtpmap:0 PCMU/8000

———————————————– 2019-02-04 13:08:13.936616
UDP message sent (321 bytes):

SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-0
From: sipp ;tag=52422SIPpTag001
To: service ;tag=52416SIPpTag011
Call-ID: 1-52422@192.x.x.x
CSeq: 1 INVITE
Contact: 
Content-Length: 0

———————————————– 2019-02-04 13:08:13.937003
UDP message sent (486 bytes):

SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-0
From: sipp ;tag=52422SIPpTag001
To: service ;tag=52416SIPpTag011
Call-ID: 1-52422@192.x.x.x
CSeq: 1 INVITE
Contact: 
Content-Type: application/sdp
Content-Length:   135
v=0
o=user1 53655765 2353687637 IN IP4 192.x.x.x
s=-
c=IN IP4 192.x.x.x
t=0 0
m=audio 6000 RTP/AVP 0
a=rtpmap:0 PCMU/8000

———————————————– 2019-02-04 13:08:13.948679
UDP message received [371] bytes :

ACK sip:service@127.0.0.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-5
From: sipp ;tag=52422SIPpTag001
To: service ;tag=52416SIPpTag011
Call-ID: 1-52422@192.x.x.x
CSeq: 1 ACK
Contact: sip:sipp@192.x.x.x:5061
Max-Forwards: 70
Subject: Performance Test
Content-Length: 0

~ RTP

———————————————– 2019-02-04 13:08:13.949168
UDP message received [371] bytes :

BYE sip:service@127.0.0.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-7
From: sipp ;tag=52422SIPpTag001
To: service ;tag=52416SIPpTag011
Call-ID: 1-52422@192.x.x.x
CSeq: 2 BYE
Contact: sip:sipp@192.x.x.x:5061
Max-Forwards: 70
Subject: Performance Test
Content-Length: 0

———————————————– 2019-02-04 13:08:13.949245
UDP message sent (313 bytes):

SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.x.x.x:5061;branch=z9hG4bK-52422-1-7
From: sipp ;tag=52422SIPpTag001
To: service ;tag=52416SIPpTag011
Call-ID: 1-52422@192.x.x.x
CSeq: 2 BYE
Contact: 
Content-Length: 0

time

---------------------------- Repartition Screen ------- [1-9]: Change Screen --
Average Response Time Repartition 1
0 ms <= n < 10 ms : 657 10 ms <= n < 20 ms : 20 20 ms <= n < 30 ms : 0 30 ms <= n < 40 ms : 0 40 ms <= n < 50 ms : 0 50 ms <= n < 100 ms : 0 100 ms <= n < 150 ms : 0 150 ms <= n < 200 ms : 0 n >= 200 ms : 0
Average Call Length Repartition
0 ms <= n < 10 ms : 649 10 ms <= n < 50 ms : 28 50 ms <= n < 100 ms : 0 100 ms <= n < 500 ms : 0 500 ms <= n < 1000 ms : 0 1000 ms <= n < 5000 ms : 0 5000 ms <= n < 10000 ms : 0 n >= 10000 ms : 0
------ [+|-|*|/]: Adjust rate ---- [q]: Soft exit ---- [p]: Pause traffic -----

Last Error: Overload warning: the major watchdog timer 3000ms has been t…

UAC with Media

SIPp UAC            Remote
    |(1) INVITE         |
    |------------------>|
    |(2) 100 (optional) |
    |<------------------|
    |(3) 180 (optional) |
    |<------------------|
    |(4) 200            |
    |<------------------|
    |(5) ACK            |
    |------------------>|
    |                   |
    |(6) RTP send (8s)  |
    |==================>|
    |                   |
    |(7) RFC2833 DIGIT 1|
    |==================>|
    |                   |
    |(8) BYE            |
    |------------------>|
    |(9) 200            |
    |<------------------|

sipp Usage:

sipp remote_host[:remote_port] [options]

Run SIPp with embedded server (uas) scenario: ./sipp -sn uas On the same host, run SIPp with embedded client (uac) scenario: ./sipp -sn uac 127.0.0.1

Scenario file options:

  • -sd : Dumps a default scenario (embedded in the SIPp executable)
  • -sf : Loads an alternate XML scenario file. To learn more about XML scenario syntax, use the -sd option to dump embedded scenarios. They contain all the necessary help.
  • -oocsf : Load out-of-call scenario.
  • -oocsn : Load out-of-call scenario.
  • -sn : Use a default scenario (embedded in the SIPp executable). If this option is omitted, the Standard SipStone UAC scenario is loaded. Available values in this version: 
    • ‘uac’ : Standard SipStone UAC (default).
    • ‘uas’ : Simple UAS responder.
    • ‘regexp’ : Standard SipStone UAC – with regexp and variables.
    • ‘branchc’ : Branching and conditional branching in scenarios – client.
    • ‘branchs’ : Branching and conditional branching in scenarios – server.
    Default 3pcc scenarios (see -3pcc option):
    • ‘3pcc-C-A’ : Controller A side (must be started after all other 3pcc scenarios)
    • ‘3pcc-C-B’ : Controller B side.
    • ‘3pcc-A’ : A side.
    • ‘3pcc-B’ : B side.

IP, port and protocol options

  • -t : Set the transport mode:
    • u1: UDP with one socket (default),
    • un: UDP with one socket per call,
    • ui: UDP with one socket per IP address. The IP addresses must be defined in the injection file.
    • t1: TCP with one socket,
    • tn: TCP with one socket per call,
    • l1: TLS with one socket,
    • ln: TLS with one socket per call,
    • c1: u1 + compression (only if compression plugin loaded),
    • cn: un + compression (only if compression plugin loaded). This plugin is not provided with SIPp.
  • -i : Set the local IP address for ‘Contact:’,’Via:’, and ‘From:’ headers. Default is primary host IP address.
  • -p : Set the local port number. Default is a random free port chosen by the system 
  • -bind_local : Bind socket to local IP address, i.e. the local IP address is used as the source IP address. If SIPp runs in server mode it will only listen on the local IP address instead of all IP addresses.
  • -ci : Set the local control IP address
  • -cp : Set the local control port number. Default is 8888.
  • -max_socket : Set the max number of sockets to open simultaneously. This option is significant if you use one socket per call. Once this limit is reached, traffic is distributed over the sockets already opened. Default value is 50000
  • -max_reconnect : Set the the maximum number of reconnection.
  • -reconnect_close : Should calls be closed on reconnect?
  • -reconnect_sleep : How long (in milliseconds) to sleep between the close and reconnect?
  • -rsa : Set the remote sending address to host:port for sending the messages.
  • -tls_cert : Set the name for TLS Certificate file. Default is ‘cacert.pem
  • -tls_key : Set the name for TLS Private Key file. Default is ‘cakey.pem’
  • -tls_ca : Set the name for TLS CA file. If not specified, X509 verification is not activated.
  • -tls_crl : Set the name for Certificate Revocation List file. If not specified, X509 CRL is not activated.
  • -tls_version : Set the TLS protocol version to use (1.0, 1.1, 1.2) — default is autonegotiate

SIPp overall behavior options:

  • -v : Display version and copyright information.
  • -bg : Launch SIPp in background mode.
  • -nostdin : Disable stdin.
  • -plugin : Load a plugin.
  • -sleep : How long to sleep for at startup. Default unit is seconds.
  • -skip_rlimit : Do not perform rlimit tuning of file descriptor limits. Default: false.
  • -buff_size : Set the send and receive buffer size.
  • -sendbuffer_warn : Produce warnings instead of errors on SendBuffer failures.
  • -lost : Set the number of packets to lose by default (scenario specifications override this value).
  • -key : keyword value Set the generic parameter named “keyword” to “value”.
  • -set : variable value Set the global variable parameter named “variable” to “value”.
  • -tdmmap : Generate and handle a table of TDM circuits. A circuit must be available for the call to be placed. Format: -tdmmap {0-3}{99}{5-8}{1-31}
  • -dynamicStart : variable value Set the start offset of dynamic_id variable
  • -dynamicMax : variable value Set the maximum of dynamic_id variable 
  • -dynamicStep : variable value Set the increment of dynamic_id variable

Call behavior options:

  • -aa : Enable automatic 200 OK answer for INFO, NOTIFY, OPTIONS and UPDATE.
  • -base_cseq : Start value of [cseq] for each call.
  • -cid_str : Call ID string (default %u-%p@%s). %u=call_number, %s=ip_address, %p=process_number, %%=% (in any order).
  • -d : Controls the length of calls. More precisely, this controls the duration of ‘pause’ instructions in the scenario, if they do not have a ‘milliseconds’ section. Default value is 0 and default unit is milliseconds.
  • -deadcall_wait : How long the Call-ID and final status of calls should be kept to improve message and error logs (default unit is ms).
  • -auth_uri : Force the value of the URI for authentication. By default, the URI is composed of remote_ip:remote_port.
  • -au : Set authorization username for authentication challenges. Default is taken from -s argument
  • -ap : Set the password for authentication challenges. Default is ‘password’
  • -s : Set the username part of the request URI. Default is ‘service’.
  • -default_behaviors: Set the default behaviors that SIPp will use. Possible values are:
    • all Use all default behaviors
    • none Use no default behaviors
    • bye Send byes for aborted calls
    • abortunexp Abort calls on unexpected messages
    • pingreply Reply to ping requests If a behavior is prefaced with a -, then it is turned off. Example: all,-bye
  • -nd : No Default. Disable all default behavior of SIPp which are the following:
  • On UDP retransmission timeout, abort the call by sending a BYE or a CANCEL
  • On receive timeout with no ontimeout attribute, abort the call by sending a BYE or a CANCEL
  • On unexpected BYE send a 200 OK and close the call
  • On unexpected CANCEL send a 200 OK and close the call
  • On unexpected PING send a 200 OK and continue the call
  • On any other unexpected message, abort the call by sending a BYE or a CANCEL
  • -pause_msg_ign : Ignore the messages received during a pause defined in the scenario 
  • -callid_slash_ign: Don’t treat a triple-slash in Call-IDs as indicating an extra SIPp prefix.

Injection file options:

  • -inf : Inject values from an external CSV file during calls into the scenarios. First line of this file say whether the data is to be read in sequence (SEQUENTIAL), random (RANDOM), or user (USER) order. Each line corresponds to one call and has one or more ‘;’ delimited data fields. Those fields can be referred as [field0], [field1], … in the xml scenario file. Several CSV files can be used simultaneously (syntax: -inf f1.csv -inf f2.csv …)
  • -infindex : file field Create an index of file using field. For example -inf ../path/to/users.csv -infindex users.csv 0 creates an index on the first key.
  • -ip_field : Set which field from the injection file contains the IP address from which the client will send its messages. If this option is omitted and the ‘-t ui’ option is present, then field 0 is assumed. Use this option together with ‘-t ui’

RTP behaviour options:

  • -mi : Set the local media IP address (default: local primary host IP address)
  • -rtp_echo : Enable RTP echo. RTP/UDP packets received on port defined by -mp are echoed to their sender. RTP/UDP packets coming on this port + 2 are also echoed to their sender (used for sound and video echo).
  • -mb : Set the RTP echo buffer size (default: 2048).
  • -mp : Set the local RTP echo port number. Default is 6000.
  • -rtp_payload : RTP default payload type.
  • -rtp_threadtasks : RTP number of playback tasks per thread.
  • -rtp_buffsize : Set the rtp socket send/receive buffer size.

Call rate options:

  • -r : Set the call rate (in calls per seconds). This value can bechanged during test by pressing ‘+’, ‘_’, ‘*’ or ‘/’. Default is 10.
    • pressing ‘+’ key to increase call rate by 1 * rate_scale,
    • pressing ‘-‘ key to decrease call rate by 1 * rate_scale,
    • pressing ‘*’ key to increase call rate by 10 * rate_scale,
    • pressing ‘/’ key to decrease call rate by 10 * rate_scale.
  • -rp : Specify the rate period for the call rate. Default is 1 second and default unit is milliseconds. This allows you to have n calls every m milliseconds(by using -r n -rp m). Example: -r 7 -rp 2000 ==> 7 calls every 2 seconds. -r 10 -rp 5s => 10 calls every 5 seconds.
  • -rate_scale : Control the units for the ‘+’, ‘-‘, ‘*’, and ‘/’ keys.
  • -rate_increase : Specify the rate increase every -rate_interval units (default is seconds). This allows you to increase the load for each independent logging period. Example: -rate_increase 10 -rate_interval 10s ==> increase calls by 10 every 10 seconds.
  • -rate_max : 

If -rate_increase is set, then quit after the rate reaches this value. Example: -rate_increase 10 -rate_max 100 ==> increase calls by 10 until 100 cps is hit.

  • -rate_interval : Set the interval by which the call rate is increased. Defaults to the value of -fd.
  • -no_rate_quit : If -rate_increase is set, do not quit after the rate reaches -rate_max.
  • -l :  Set the maximum number of simultaneous calls. Once this limit is reached, traffic is decreased until the number of open calls goes down. Default: (3 * call_duration (s) * rate).
  • -m : Stop the test and exit when ‘calls’ calls are processed
  • -users : Instead of starting calls at a fixed rate, begin ‘users’ calls at startup, and keep the number of calls constant.

Retransmission and timeout options:

  • -recv_timeout : Global receive timeout. Default unit is milliseconds. If the expected message is not received, the call times out and is aborted.
  • -send_timeout : Global send timeout. Default unit is milliseconds. If a message is not sent (due to congestion), the call times out and is aborted.
  • -timeout : Global timeout. Default unit is seconds. If this option is set, SIPp quits after nb units (-timeout 20s quits after 20 seconds).
  • -timeout_error : SIPp fails if the global timeout is reached is set (-timeout option required).
  • -max_retrans : Maximum number of UDP retransmissions before call ends on timeout. Default is 5 for INVITE transactions and 7 for others.
  • -max_invite_retrans: Maximum number of UDP retransmissions for invite transactions before call ends on timeout.
  • -max_non_invite_retrans: Maximum number of UDP retransmissions for non-invite transactions before call ends on timeout.
  • -nr : Disable retransmission in UDP mode.
  • -rtcheck : Select the retransmission detection method: full (default) or loose.
  • -T2 : Global T2-timer in milli seconds

Third-party call control options:

  • -3pcc : Launch the tool in 3pcc mode (“Third Party call control”). The passed IP address depends on the 3PCC role.
    • When the first twin command is ‘sendCmd’ then this is the address of the remote twin socket. SIPp will try to connect to this address:port to send the twin command (This instance must be started after all other 3PCC scenarios). Example: 3PCC-C-A scenario.
    • When the first twin command is ‘recvCmd’ then this is the address of the local twin socket. SIPp will open this address:port to listen for twin command. Example: 3PCC-C-B scenario.
  • -master : 3pcc extended mode: indicates the master number
  • -slave : 3pcc extended mode: indicates the slave number
  • -slave_cfg : 3pcc extended mode: indicates the file where the master and slave addresses are stored

Performance and watchdog options:

  • -timer_resol
    Set the timer resolution. Default unit is milliseconds. This option has an impact on timers precision.Small values allow more precise scheduling but impacts CPU usage.If the compression is on, the value is set to 50ms. The default value is 10ms.
  • -max_recv_loops Set the maximum number of messages received read per cycle. Increase this value for high traffic level. The default value is 1000.
  • -max_sched_loops Set the maximum number of calls run per event loop. Increase this value for high traffic level. The default value is 1000.
  • -watchdog_interval : Set gap between watchdog timer firings. Default is 400.
  • -watchdog_reset : If the watchdog timer has not fired in more than this time period, then reset the max triggers counters. Default is 10 minutes.
  • -watchdog_minor_threshold: If it has been longer than this period between watchdog executions count a minor trip. Default is 500.
  • -watchdog_major_threshold: If it has been longer than this period between watchdog executions count a major trip. Default is 3000.
  • -watchdog_major_maxtriggers : How many times the major watchdog timer can be tripped before the test is terminated. Default is 10.
  • -watchdog_minor_maxtriggers: How many times the minor watchdog timer can be tripped before the test is terminated. Default is 120.

Tracing, logging and statistics options:

  • -f : Set the statistics report frequency on screen. Default is 1 and default unit is seconds.
  • -trace_stat : Dumps all statistics in <scenario_name>_.csv file. Use the ‘-h stat’ option for a detailed description of the statistics file content.
  • -stat_delimiter : Set the delimiter for the statistics file
  • -stf : Set the file name to use to dump statistics
  • -fd : Set the statistics dump log report frequency. Default is 60 and default unit is seconds.
  • -periodic_rtd : Reset response time partition counters each logging interval.
  • -trace_msg : Displays sent and received SIP messages in __messages.log
  • -message_file : Set the name of the message log file.
  • -message_overwrite: Overwrite the message log file (default true).
  • -trace_shortmsg : Displays sent and received SIP messages as CSV in <scenario file name>__shortmessages.log
  • -shortmessage_file: Set the name of the short message log file.
  • -shortmessage_overwrite: Overwrite the short message log file (default true).
  • -trace_counts : Dumps individual message counts in a CSV file.
  • -trace_err : Trace all unexpected messages in __errors.log.
  • -error_file : Set the name of the error log file.
  • -error_overwrite : Overwrite the error log file (default true).
  • -trace_error_codes: Dumps the SIP response codes of unexpected messages to <scenario file name>__error_codes.log.
  • -trace_calldebug : Dumps debugging information about aborted calls to <scenario_name>__calldebug.log file.
  • -calldebug_file : Set the name of the call debug file.
  • -calldebug_overwrite: Overwrite the call debug file (default true).
  • -trace_screen : Dump statistic screens in the <scenario_name>__screens.log file when quitting SIPp. Useful to get a final status report in background mode (-bg option).
  • -screen_file : Set the name of the screen file.
  • -screen_overwrite: Overwrite the screen file (default true).
  • -trace_rtt : Allow tracing of all response times in __rtt.csv.
  • -rtt_freq : freq is mandatory. Dump response times every freq calls in the log file defined by -trace_rtt. Default value is 200.
  • -trace_logs : Allow tracing of actions in __logs.log.
  • -log_file : Set the name of the log actions log file.
  • -log_overwrite : Overwrite the log actions log file (default true).
  • -ringbuffer_files: How many error, message, shortmessage and calldebug files should be kept after rotation?
  • -ringbuffer_size : How large should error, message, shortmessage and calldebug files be before they get rotated?
  • -max_log_size : What is the limit for error, message, shortmessage and calldebug file sizes.

Signal handling:

SIPp can be controlled using POSIX signals. The following signals are handled: USR1: Similar to pressing the ‘q’ key. It triggers a soft exit of SIPp. No more new calls are placed and all ongoing calls are finished before SIPp exits. Example: kill -SIGUSR1 732 USR2: Triggers a dump of all statistics screens in <scenario_name>__screens.log file. Especially useful in background mode to know what the current status is. Example: kill -SIGUSR2 732

Exit codes:

Upon exit (on fatal error or when the number of asked calls (-m option) is reached, SIPp exits with one of the following exit code: 0: All calls were successful 1: At least one call failed 97: Exit on internal command. Calls may have been processed 99: Normal exit without calls processed -1: Fatal error -2: Fatal error binding a socket

Debugging

Issue1  The commonName field needed to be supplied and was missing 

Solution Given the common name while generating the certs

Issue2 If cmake error appears such as “command not found: cmake” then 

solutionsudo apt-get install build-essential cmake

References :

Gstreamer

GStreamer ( LGPL )ia a media handling library written in C for applicatioan such as streaming , recording, playback , mixing and editing attributes etc. Even enhnaced applicaiosn such as tsrancoding , media ormat conversion , streaming servers for embeeded devices ( read more about Gstreamer in RPi in my srticle here).
It encompases various codecs, filters and is modular with plugins developement to enhance its capabilities. Media Streaming application developers use it as part of their framework at either the broadcaster’s end or as media player.

gst-launch-1.0 videotestsrc ! videoconvert ! autovideosink

More detailed reading :

GStreamer-1.8.1 rtsp server and client on ubuntu – Install and configuration for a RTSP Streaming server and Client https://telecom.altanai.com/2016/05/20/gstreamer-1-8-1-rtsp-server-and-client-on-ubuntu/

crtmpserver + ffmpeg –

https://telecom.altanai.com/2016/06/19/crtmpserver-ffmpeg

Streaming / broadcasting Live Video call to non webrtc supported browsers and media players

 attempts of streaming / broadcasting Live Video WebRTC call to non WebRTC supported browsers and media players such as VLC , ffplay , default video player in Linux etc .

https://telecom.altanai.com/2015/02/17/streaming-broadcasting-live-video-call-to-non-webrtc-supported-browsers-and-media-players/

continue : Streaming / broadcasting Live Video call to non webrtc supported browsers and media players

httontinuation to the attempts / outcomes and problems in building a WebRTC to RTP media framework that successfully stream / broadcast WebRTC content to non webrtc supported browsers ( safari / IE ) / media players ( VLC )

https://telecom.altanai.com/2015/02/26/continue-streaming-broadcasting-live-video-call-to-non-webrtc-supported-browsers-and-media-players/

TO continue with basics of gstreamer keep reading

To list all packages of Gstreamer

pkg-config --list-all | grep gstreamer
  • gstreamer-gl-1.0 GStreamer OpenGL Plugins Libraries – Streaming media framework, OpenGL plugins libraries
  • gstreamer-bad-video-1.0GStreamer bad video library – Bad video library for GStreamer elements
  • gstreamer-tag-1.0 GStreamer Tag Library – Tag base classes and helper functions
  • gstreamer-bad-base-1.0 GStreamer bad base classes – Bad base classes for GStreamer elements
  • gstreamer-net-1.0GStreamer networking library – Network-enabled GStreamer plug-ins and clocking
  • gstreamer-sdp-1.0 GStreamer SDP Library – SDP helper functions
  • gstreamer-1.0 GStreamer – Streaming media framework
  • gstreamer-bad-audio-1.0 GStreamer bad audio library, uninstalled – Bad audio library for GStreamer elements, Not Installedgstreamer-allocators-1.0 GStreamer Allocators Library – Allocators implementation
  • gstreamer-player-1.0 GStreamer Player – GStreamer Player convenience library
  • gstreamer-insertbin-1.0 GStreamer Insert Bin – Bin to automatically and insertally link elements
  • gstreamer-plugins-base-1.0 GStreamer Base Plugins Libraries – Streaming media framework, base plugins libraries
  • gstreamer-vaapi-glx-1.0 GStreamer VA-API (GLX) Plugins Libraries – Streaming media framework, VA-API (GLX) plugins librariesgstreamer-codecparsers-1.0 GStreamer codec parsers – Bitstream parsers for GStreamer elementsgstreamer-base-1.0 GStreamer base classes – Base classes for GStreamer elements
  • gstreamer-app-1.0 GStreamer Application Library – Helper functions and base classes for application integration
  • gstreamer-vaapi-drm-1.0 GStreamer VA-API (DRM) Plugins Libraries – Streaming media framework, VA-API (DRM) plugins librariesgstreamer-check-1.0 GStreamer check unit testing – Unit testing helper library for GStreamer modules
  • gstreamer-vaapi-1.0 GStreamer VA-API Plugins Libraries – Streaming media framework, VA-API plugins libraries
  • gstreamer-controller-1.0 GStreamer controller – Dynamic parameter control for GStreamer elements
  • gstreamer-video-1.0 GStreamer Video Library – Video base classes and helper functions
  • gstreamer-vaapi-wayland-1.0 GStreamer VA-API (Wayland) Plugins Libraries – Streaming media framework, VA-API (Wayland) plugins libraries
  • gstreamer-fft-1.0 GStreamer FFT Library – FFT implementation
  • gstreamer-mpegts-1.0 GStreamer MPEG-TS – GStreamer MPEG-TS support
  • gstreamer-pbutils-1.0 GStreamer Base Utils Library – General utility functions
  • gstreamer-vaapi-x11-1.0 GStreamer VA-API (X11) Plugins Libraries – Streaming media framework, VA-API (X11) plugins libraries
  • gstreamer-rtp-1.0 GStreamer RTP Library – RTP base classes and helper functions
  • gstreamer-rtsp-1.0 GStreamer RTSP Library – RTSP base classes and helper functions
  • gstreamer-riff-1.0 GStreamer RIFF Library – RIFF helper functions
  • gstreamer-audio-1.0 GStreamer Audio library – Audio helper functions and base classes
  • gstreamer-plugins-bad-1.0 GStreamer Bad Plugin libraries – Streaming media framework, bad plugins libraries
  • gstreamer-rtsp-server-1.0 gst-rtsp-server – GStreamer based RTSP server

At the time of writing this article Gstreamer an much early version in 1.X , which was newer than its then stable version 0.x. Since then the library has updated many fold. summarising release highlights for major versions as the blog was updated over time .

Project : Making and IP survillance system using gstreamer and Janus

To build a turn-key easily deployable surveillance solution 

Features :

  1. Paring of Android Mobile with box
  2. Live streaming from Box to Android
  3. Video Recording inside the  box
  4. Auto parsing of recorded video around motion detection 
  5. Event listeners 
  6. 2 way audio
  7. Inbuild Media Control Unit
  8. Efficient use of bandwidth 
  9. Secure session while live-streaming

Modules

  1. Authentication ( OTP / username- password)
  2. Livestreaming on Opus / vp8 
  3. Session Security and keepalives for live-streaming sessions
  4. Sync local videos to cloud storage 
  5. Record and playback with timeline and events 
  6. Parsing and restructuring video ( transcoding may also be required ) 
  7. Coturn server for NAT and ICE
  8. Web platform on box ( user interface )+ NoSQL
  9. Web platform on Cloud server ( Admin interface )+ NoSQL
  10.  REST APIs for third party add-ons ( Node based )
  11. Android demo app for receiving the live stream and feeds

Varrying experiments and working gstreamer commands

Local Network Stream 

To create /dev/video0

modprobe bcm2835-v4l2

To stream on rtspserver using rpicamsrc using h264 parse

./gst-rtsp-server-1.4.4/examples/test-launch --gst-debug=2 '(rpicamsrc num-buffers=5000 ! 'video/x-h264,width=1080,height=720,framerate=30/1' ! h264parse ! rtph264pay name=pay0 pt=96 )'

./test-launch “( tcpclientsrc host=127.0.0.1 port=5000 ! gdpdepay ! rtph264pay name=pay0 pt=96 )”

pipe raspivid to tcpserversink

raspivid -t 0 -w 800 -h 600 -fps 25 -g 5 -b 4000000 -vf -n -o - | gst-launch-1.0 -v fdsrc ! h264parse ! gdppay ! tcpserversink host=127.0.0.1 port=5000;

Stream Video over local Network with 15 fps

raspivid -n -ih -t 0 -rot 0 -w 1280 -h 720 -fps 15 -b 1000000 -o - | nc -l -p 5001

streaming video over local network with 30FPS and higher bitrate

raspivid -n -t 0 -rot 0 -w 1920 -h 1080 -fps 30 -b 5000000 -o - | nc -l -p 5001

Recording

Audio record to file
Using arecord :

arecord -D plughw:1 -c1 -r 48000 -f S16_LE -t wav -v file.wav;

Using pulse :
pulseAudio -D

gst-launch-1.0 -v pulsesrc device=hw:1 volume=8.0 ! audio/x-raw,format=S16LE ! audioconvert ! voaacenc bitrate=48000 ! aacparse ! flvmux ! filesink location = "testaudio.flv";

Video record to file ( mpg)

gst-launch-1.0 -e rpicamsrc bitrate=500000 ! 'video/x-h264,width=640,height=480’ ! mux. avimux name=mux ! filesink location=testvideo2.mpg;

Video record to file ( flv )

gst-launch-1.0 -e rpicamsrc bitrate=500000 ! video/x-h264,width=320,height=240,framerate=10/1 ! h264parse ! flvmux ! filesink location="testvieo.flv";

Video record to file ( h264)
gst-launch-1.0 -e rpicamsrc bitrate=500000 ! filesink location=”raw3.h264″;

Video record to file ( mp4)

gst-launch-1.0 -e rpicamsrc bitrate=500000 ! video/x-h264,width=320,height=240,framerate=10/1 ! h264parse ! mp4mux ! filesink location=video.mp4;

Audio + Video record to file ( flv)

gst-launch-1.0 -e /
rpicamsrc bitrate=500000 ! /
video/x-h264,width=320,height=240,framerate=10/1 ! h264parse ! muxout. /
pulsesrc volume=8.0 ! /
queue ! audioconvert ! voaacenc bitrate=65536 ! aacparse ! muxout. /
flvmux name=muxout streamable=true ! filesink location ='test44.flv';

Audio + Video record to file ( flv) using pulsesrc

gst-launch-1.0 -v --gst-debug-level=3 pulsesrc device="alsa_input.platform-asoc-simple-card.0.analog-stereo" volume=5.0 mute=FALSE ! audio/x-raw,format=S16LE,rate=48000,channels=1 ! audioresample ! audioconvert ! voaacenc ! aacparse ! flvmux ! filesink location="voicetest.flv";

Audio + Video record to file (mp4)

gst-launch-1.0 -e /
rpicamsrc bitrate=500000 ! /
video/x-h264,width=320,height=240,framerate=10/1 !s h264parse ! muxout. /
pulsesrc volume=4.0 ! /
queue ! audioconvert ! voaacenc ! muxout. /
flvmux name=muxout streamable=true ! filesink location = 'test224.mp4';

Streaming

stream raw Audio over RTMP to srtmpsink

gst-launch-1.0 pulsesrc device=hw:1 volume=8.0 ! /
audio/x-raw,format=S24LE ! audioconvert ! voaacenc bitrate=48000 ! aacparse ! flvmux ! rtmpsink location = “rtmp://192.168.0.3:1935/live/test”;

stream AACpparse Audio over RTMP to srtmpsink

gst-launch-1.0 -v --gst-debug-level=3 pulsesrc device="alsa_input.platform-asoc-simple-card.0.analog-stereo" volume=5.0 mute=FALSE ! audio/x-raw,format=S16LE,rate=48000,channels=1 ! audioresample ! audioconvert ! voaacenc ! aacparse ! flvmux ! rtmpsink location="rtmp://www.altani.com:1935/voice/1/test";

stream Video over RTMP

gst-launch-1.0 -e rpicamsrc bitrate=500000 ! /
video/x-h264,width=320,height=240,framerate=6/1 ! h264parse ! /
flvmux ! rtmpsink location = ‘rtmp://52.66.125.31:1935/live/test live=1’;

stream Audio + video over RTMP from rpicamsrc , framerate 10

gst-launch-1.0 rpicamsrc bitrate=500000 ! video/x-h264,width=320,height=240,framerate=10/1 ! h264parse ! muxout. pulsesrc volume=8.0 ! queue ! audioconvert ! voaacenc bitrate=65536 ! aacparse ! muxout. flvmux name=muxout streamable=true ! rtmpsink location ='rtmp://www.altanai.com/live/test44';

stream Audio + video over RTMP from rpicamsrc , framerate 30

gst-launch-1.0 rpicamsrc bitrate=500000 ! video/x-h264,width=1280,height=720,framerate=30/1 ! h264parse ! muxout. pulsesrc ! queue ! audioconvert ! voaacenc bitrate=65536 ! aacparse ! muxout. flvmux name=muxout ! queue ! rtmpsink location ='rtmp://www.altanai.com/live/test44';

VOD ( video On Demand )

Stream h264 file over RTMP

gst-launch-1.0 -e filesrc location="raw3.h264" ! video/x-h264 ! h264p
arse ! flvmux ! rtmpsink location = 'rtmp://www.altanai.com/live/test';

Stream flv file over RTMP

gst-launch-1.0 -e filesrc location=”testvieo.flv” ! /
video/x-h264,width=320,height=240,framerate=10/1 ! h264parse ! /
flvmux ! rtmpsink location = 'rtmp://192.168.0.3:1935/live/test';

Github Repo for Livestreaming

https://github.com/altanai/Livestreaming

Contains code for Android and ios Publishers , players on various platforms including HLS and Flash , streamings servers , Wowza playing mosules , webrtc broadcast

Gstreamer 1.8.0 – 24 March 2016

Features Hardware-accelerated zero-copy video decoding on Android

New video capture source for Android using the android.hardware.Camera API

Windows Media reverse playback support (ASF/WMV/WMA)

tracing system provides support for more sophisticated debugging tools

high-level GstPlayer playback convenience API

Initial support for the new Vulkan API

Improved Opus audio codec support: Support for more than two channels; MPEG-TS demuxer/muxer can handle Opus; sample-accurate encoding/decoding/transmuxing with Ogg, Matroska, ISOBMFF (Quicktime/MP4), and MPEG-TS as container; new codec utility functions for Opus header and caps handling in pbutils library. The Opus encoder/decoder elements were also moved to gst-plugins-base (from -bad), and the opus RTP depayloader/payloader to -good.

Asset proxy support in the GStreamer Editing Services

GStreamer 1.16.0 – 19 April 2019.

GStreamer WebRTC stack gained support for data channels for peer-to-peer communication based on SCTP, BUNDLE support, as well as support for multiple TURN servers.

AV1 video codec support for Matroska and QuickTime/MP4 containers and more configuration options and supported input formats for the AOMedia AV1 encoder

Closed Captions and other Ancillary Data in video

planar (non-interleaved) raw audio

GstVideoAggregator, compositor and OpenGL mixer elements are now in -base

New alternate fields interlace mode where each buffer carries a single field

WebM and Matroska ContentEncryption support in the Matroska demuxer

new WebKit WPE-based web browser source element

Video4Linux: HEVC encoding and decoding, JPEG encoding, and improved dmabuf import/export

Hardware-accelerated Nvidia video decoder gained support for VP8/VP9 decoding, whilst the encoder gained support for H.265/HEVC encoding.

Improvements to the Intel Media SDK based hardware-accelerated video decoder and encoder plugin (msdk): dmabuf import/export for zero-copy integration with other components; VP9 decoding; 10-bit HEVC encoding; video post-processing (vpp) support including deinterlacing; and the video decoder now handles dynamic resolution changes.

ASS/SSA subtitle overlay renderer can now handle multiple subtitles that overlap in time and will show them on screen simultaneously

Meson build feature-complete (with the exception of plugin docs) and it is now the recommended build system on all platforms. The Autotools build is scheduled to be removed in the next cycle.

GStreamer Rust bindings and Rust plugins module

GStreamer Editing Services allows directly playing back serialized edit list with playbin or (uri)decodebin

References :

https://gstreamer.freedesktop.org

OTT ( Over the Top ) Communication applications

Market trends are really not in favor of Telecom Service /providers with increasing use of OTT ( Over The Top ) application like watsapp , Facebook messenger , Google hangouts , skype  , viber , etc .

OTT
OTT ( Over The Top ) Applications

What is an OTT ?

An Over The Top ( OTT ) application is one which provides communication services over Internet . Therefore these bypass the communication billing system setup by a Telecom Operator , resulting in no gain or loss of revenue to Telecom Operator who is providing the Internet service to user in first place .

Hence we see that OTT are major threat and concern for Telecom Operators whose traditional and obviously expensive ( when compared to OTTs free service ) billing models are facing disruption .


Telecom Regulatory bodies around the world

The telecom regulatory authorities in some of the countries are for example listed as :

  • Afghanistan Telecom Regulatory Authority (ATRA) – Afganistan
  • Australian Communications and Media Authority (ACMA) – Australia
  • Bangladesh Telecommunication Regulatory Commission (BTRC) – Bnagaladesh
  • Canadian Radio-television and Telecommunications Commission (CRTC) – Canada
  • Ministry of Information Industry (MII) – China
  • Autorité de Régulation des Communications Électroniques et des Postes (ARCEP) – France
  • Bundesnetzagentur (BNA) – Germany
  • Telecom Regulatory Authority of India (TRAI) – India
  • Ministry for Communications and Informatization of the Russian Federation (Minsvyaz) – Russia
  • Infocomm Development Authority of Singapore (IDA) – Singapore
  • Independent Communications Authority of South Africa (ICASA) – south Africa
  • Federal Communications Commission (FCC) , National Association of Regulatory Utility Commissioners (regulators of individual states) (NARUC) , CTIA – The Wireless Association (CTIA) – USA

Such telecom regulatory bodies get to decide whether to enforce differential price to end consumers for using OTT so that telecom service providers can benefit or keep the Internet fair and open by passing Net Neutrality Laws and Bills and amendments .

what is Net Neaurality ?

The fundamental principle of Net Neurality is that Telecom Operators should not block , slow down or charge consumers extra for using other services as their means of communication. This states that it is wrong to charge users above the regular data rates for using VOIP apps and other internet based communication services.

The following counteries have adopted principles of Net Neutrality by passing bills or making law .

  • Chile – Chile’s General Law of Telecommunications, “No [ISP] can block, interfere with, discriminate, hinder, nor restrict the right of any Internet user of using, send, receive, or offer any content, application, or legitimate service through the Internet, as well as any activity or legitimate use conducted through the Internet.”
  • Brazil – ” Internet Bill of Rights ” makes equal access to internet mandatory in Brazil .
  • Netherlands – Even European Union has adopted Netherlands’ Net Neutrality amendment which reads “traffic should be treated equally, without discrimination, restriction or interference, independent of the sender, receiver, type, content, device, service or application.”
  • USA – Citizens make ‘We the People’ platform to ‘Restore Net Neutrality By Directing the Federal Communications Commission (FCC) to Classify Internet Providers as ‘Common Carriers‘. Therefore not allowing them to either throttle speed by paid prioritization , discriminate in pricing or block any broadband access to legal content .  Above facts are from this tech.firstpost.com article.

Inspite of the fact that I Support Net Neutrality with all my heart , as a telecom engineer I understand the cost investment made by Telecom operators in providing am efficient communication network to its subscribers ( Access , Network and Application layers ). Therefor I do have my sympathies with the Telcos and to level out the wide ranging conflict between Telcos and  ISP ( Internet Service Providers ) , I pen down the following points which reflect the Telecom Operators Problems and also highlight the solutions that can be adopted to counteract the OTT threat .

Depleting revenue for Telco

  1. Messaging – OTT messaging cost operators $13.9 billion, or 9% of message revenue in 2013
  2. Voice – Voice services under threat from VOIP services like Skype, Viber
  3. OTT apps – Voice & Message apps have been the operator’s biggest headache. Its time Operator should launch its own OTT Services
  4. Data Traffic – The utilization is yet to reach its peak. Will face challenges from  WiFi access
  5. Critical Pain areas – Erosion of Operator’s revenue from voice and (especially) messaging

Telco’s OTT aPPLICATION

At this stage it is crucial for a telecom Service provider / Operator to enter the Apps market and bring forth a Messenger which is more powerful , interactive and awesome than a OTT application.  Fortunately the Operator can always couple this application with his background telecom infrastructure to provide the edge in performance and functionalists .

Road block while developing a OTT application for a Telecom Service Provider :

  • Investment in Data Network is not being utilized due to lack of service
  • Reuse of Existing business Logic and extending the service reach across devices and networks is tough
  • Operator already has full fledged network Infrastructure in Place
  • Desire for minimum CAPEX while investing in new technologies
  • compete with OTT players and open new revenue streams is a challenge

Next we find the way of solving the problems and integrating them together to form a Solution .

OTT Application for Telecom Service provider

  • Introduce new services to benefit from investment on Data Plans and Bandwidth
  • Expose REST API to enable 3trd party Integration with existing network Infrastructure
  • Partner with individual OTT players to make new services  that do not compete on core competencies like billing etc
  • Use protocols like SIP that reduce CAPEX and have goto market more quickly
  • Go for enriched service that lead to better user experience

This writeup outlines the process of creating a OTT application for a Telecom Service Provider . Components for the application include cloud Address Book , Video Chatting , Location share , Contact synchronization ,REST based thin  client , OS and device agnostic etc shown in the figure below

telco's OTT app
telco’s OTT app

The Application  is designed to close knit with Operator’s own infrastructure hence the crucial entities like Network Address Book , Location Service are synced and fetched from Backend Network .

OTT application Feature Overview

Smart Address Book

  • Automatic: Get contacts from Gmail, Facebook
  • Fast search by first, last name, frequently
  •   dialed number
  • Roadmap: View calendar events
  • Personal: Get image from Gmail and display in   contacts list

Geo Location

  • Share own location during chatting
  • Get map for calculating the distance between two chat users
  • Roadmap : Trigger device (say Switch on/off AC before reaching home) from a threshold distance away from home   location

Messaging

  • Ad-hoc Chat
  • Session Based Chat
  • Voice Input for texting
  • Presence information of contacts
  • RoadMap: Legacy message integration

Telephony

  • Voice call to mobile
  • Voice call to PSTN
  • Video call to other @imAll user
  • Share images during voice call to other

Device agnostic

  • Compatible with IOS, windows
  • Can run as native app on ipad
  • Can run as browser client on windows
  • RoadMap: native app for android, windows phone,blackberry10

Roadmap

  • To upgrade the application and provide enganced and enrich service support the I propose the following roadmap.
  • From plain vanilla voice and video calling ( supported by every other OTT application ) our application should progress towards  legacy telecom support whihc included PSTN , GSM , ISDN etc . This requires backbone of telecom network and a good setup for media codec conversion to suit various legacy media codecs .

Road Map  from Traditional to New age services 

  1. Voice and video calling
  2. Legacy services support like MMS and SMS
  3. Integration with 3rd party Vendors
  4. Give new enriched services like Multilingual support , file transfer , screen-sharing etc
  5. give facility to integrated web plugins for web calling

To keep the interest of customers it is essential that the application be supported on other popular OTT services like skype  , Gtalk . for exmaple a caller should be able to make call from Skype  / Gtalk to our application .Multilingual capabilities, support for larger protocol spectrum will just act like icing on the cake .

How does it benefit the Operator??

  1.  Saves on development cost and time
  2.  Device Agnostic OTT Applications
  3. Simplified Service deployment
  4. Saves licensing cost per client
  5. Reuses existing Messaging and   Address Book service logic.
  6. Open New Revenue Streams for operator
  7. No separate SIP stack required for the client
  8.  Faster Time to Market

Update : At the time of writing this post I did not anticipate the wave of change that bring focus on subjects like “net neutrality” , ” Save the internet” and “free internet” . However I see now that I had described this phenomenon way in advance for my time .


Business Challenges for a telecom service provider

With the fast pace of telecom evolution both towards the access network front ( ie GSM , UMTS , 3G , 4G , LTE , VOLTE ) to core network side ( ie application servers , registrar , proxies , gateway , media server etc ) a CSP ( content service provider ) is trying hard to keep up with the user expectation . The user expects a plethora of services , reduced cost and high speed bandwidth . If this was not enough a CSP also has competition  OTT (   Over The Top ) Players who provide communication and messaging for FREE .

You can read on how OTT’s players are disruption the revenue streams of traditional telecom operators and how can Telco’s develop  their own OTT app , integrated with their backend system to answer to that challenge  here – OTT ( Over the Top ) Communication applications

The following points outline the major business challenges faced by telecom operators today .

Technology Evolution Challenges

  •  The increased data speeds and further more increasing hunger for the data overwhelms the existing network infrastructures.
  • Ensure uniform service experience across the network technologies to check the customer churn.
  • Access / Radio Technology independent delivery of services.
  • Enhance Reuse for exiting investments.

Multiple Service Platform Challenges

  • Typical network constitutes of Multiple Service Platforms increasing network complexity and integration challenges many fold.
  • Heterogeneous multiple SDP Solutions typically deployed to cater to Multiple Types of Networks/ Standards/Variants
  • Service Islands makes introduction of seamless services a challenging task for the CSP

Transport Upgrade and Convergence of Wireless Wireline

  • Retain investments in copper wire systems while migrating towards next generation Fiber Optic systems.
  • Severe competition among wire-line and wireless operators to provide latest services to retain subscriber base.
  • Fixed Mobile Convergence leading to a diminishing gap among the revenue shares of various operators in the space, and leading to losses for wire-line only players.

VoIP/ OTT / Telecom Solution startup’s strategy for Building a scalable flexible SIP platform

I have been contemplating points that make for a successful developer  to develop solutions and services for a  Telecom Application Server.  The trend has shown many variations from pure IN programs like VPN , Prepaid billing logic to SIP servlets for call parking , call completion. From SIP servlets to JAISNLEE open standard based communication.

Read about Introduction to SIP : https://telecom.altanai.com/2013/07/13/sip-session-initiaion-protocol/

Scalable and Flexible SIP platform building

This section has been updated in 2020

Most importatnl things for a OTT provider who acts as a service provider between the SME ( SMall and Medium Enterprises ) and Large scale telco carrier , is to buid Scalable and Flexible platform . Lets go in depth to discuss how can one go about schieving scalibility in SIP platforms .

Multi geography Scaled via Universal Router

A typical semi multi geography scaled , read replica based / data sharding based Distributed VoIP system which is controlled by a router that distributes the tarfffic to various regions based on destination number prefix matching looks like

Cluster SIP telephony Server for High Availiability

Clusters of SIP server are great at provding High availiability and resilience however they also add a factor of lantency and management issues .

considerations for a cluster

  • memory requirements to store the state for a given session and the increasing overhead of having more than two replicas within a partition.
  • Co-hosted virtual machine add resource contenstion and delay call established due to multi node traversal .
  • Additionally incase of node failures or reboots, the traffic redirection needs careful planning and can add complications in network.
  • System should be reliable to not let a let node failure propagate and become root cause for entire system failure due to corrupted data .

Failure Recovery

A Clustered SIp platform is quickly recoverble with Containerized applications

Clear separation between stateless engine layer and session management or Data layer is crtical to enable auto reboot of failed nodes in engine layer .

It should be noted that unlike HTTP based platforms , dialog and transaction state varaibles are crtical to SIP platfroms for exmaple , call duration for CDR entry . Therefore for a mid call failure and auto reboot

Multi-tier cluster architecture

Symmetrical Multi-Processing (SMP) architectures have

  • stateless “Engine Tier” processes all traffic and
  • distributes all transaction and session state to a “Data Tier.”

A very good exmaple of this is Oracle Communications Converged Application Server Cluster (OCCAS) which is composed of 3 tiers

Message dipatcher , Communication engine stateless and last Datastore which is in-memory session store for the dialogs and ongoing transactions

An advantage of having statless servers is that is the application server crashes or reboots , the session sattes is not lost as new server can pick up the session ifnromation from exgternal session store .

Role Abstraction / Micro-Service based architecture

The compoenets for a well performing highly scalable SIP arachitecture are abstracted in their role and reponsibilities . We can have catagories like

Load Balancer / Message Dispatcher

routes tarffic based on algorithm (round robin , hasing , prioroity based scejduling , weight based scheduling ) among active and ready servers

Backend Dynamic Routing and REST API services

Services which the Aplication server calls during its callflow excution which may include tasks like IP address associated with caller , screened numbers associated with destination etc such as XML Remote Procedure Call (XML-RPC) or AVAPI Service in kamailio

OSS/BSS layer

This layer is reponsible for jobs relation to operations and billing and should take place in indpendant system without affacting the session call flow or causing a high RTT .

POS CRM ,Order Management , Loyality , feedback , ticketing
Post Paid Billing , Inter-carrier Billing
BPM and EAI
Provisioning & Mediation
Number Management
Inventory
ERP, SCM
Commissions
Directory Enquiry
Payments & Collections
BI
Fraud and RAS
Pre-Paid Billing
Document Management
EBPP, Self Care

There are other componets ina typical VoIP micro services architecture such as Heartbeat service , backend accounting servuce , security check service, REST API service , synmaic routing service , event notofication service etc which should be decoupled from each other leading to high parallel programing approach.

Distributed Event management and Event Driven architecture

Distributed event management , monitoring and working on Data stream instead of stored Database

Distributed Messaging using Data streaming instead of static stored database data

Containerization

To improve Flexibility w.r.t Infrastructure binding ,, all server compoenets including edge compoenets , proxies , enginies , emdia server must be containerized in form of images or docker for easy deployment via an infracstructure tool like kubernetics , terraform , chef cookbooks and be efficently controleed with an Identify manage tool and CICD ( continous integartion and Delivery ) tool like Travis or jenkins

Autoscalling Cloud Servers

Autoscalled server are provided by majority of Cloud Infrastrcture provicderd such as AWS ( Amazon Web Services ), Google Cloud platform which scale the capacitty based on traffic in realtime also called elasticity. Any VoIP developer would notice patterns in voice traffic such as less during holidays/night hours where servers can be freeed, whereas taffic peaks during days where server capacity needs to scale up.

Additionally traffic may pike when the setup is under DDos attacks , not an uncommon thing for SIP server , then the server need to identify and block malacious source points and prevent unnecessary up scaling .

There are 2 approaches to scaling

Scale UP / Vertical Scaling

Resusing the existing server to upgrade performance to match the load requirnments

Scale OUT / Horizontal scaling

Increasing the number of servers and adding their IP to Load balancer to manage traffic .

It should be noted that scalling up or down shouel be carried out incrementally to have better control on resource to requirnment ratio.

Other points points here that make for a successful startup   in logic building domain of telecom core network .

Security

It is crucial for any Voice traffic / media servcis provoder to have state of the art security in the content without disrupting data privacy norms.

SIP secure practises like Authentication , authorization ,Impersonating a Server , Temparing Message bodies , mid-session threats like tearing down session , Denial of Service and Amplification , Full encryption vs hop by hop encrption , Transport and Network Layer Security , HTTP Authentication , SIP URI, nonce and SIP over TLS flows , can be read at https://telecom.altanai.com/2020/04/12/sip-security/

While scaling out the infrastructure for extensing the Pop( point of presence ) accross the differnet geographies , define zones such as

  • red zone : public facing server like load balancers
  • dmz zone ( demilitarized zone ) interfacing servers betwee private and public network
  • green zone : provate and secure interal serer which communicate over private IPs snd should ne unrechable from outside .

To futher increase efficiency between communication and transmission between green zone server , setup private VPC ( Virtual provate cloud ) between them .

Follow Open standards and Data Privacy

To establish itself as a dependable Realtime communication provider , the product must follow stabdardised RFC’s and stacks such as SIP RFC 3261 and W3C drfat for Webrtc peer connection etc . It si also a good practise to be updated with all recommendation by ITU and IANA and keep with the implementation . For exmaple : STIR/SHAKEN –https://telecom.altanai.com/2020/01/08/cli-ncli-and-stir-shaken/

Adhere to Privacy and protection standards like GDPE , COPPA , HIPPA , CCPA. More details on VoIP certificates , compliances and security at https://telecom.altanai.com/2020/01/20/certificates-compliances-and-security-in-voip/

Product Innovation and Market Differentiator

In a crowded market of many SIP Service providers and platforms

Envisions a multiple network technologies, that provides ability to build over new innovative cutting edge technologies in the market. It should deliver platform to launch newer  services like WebRTC and RCS .

innovation
Innovation + Experiment + Oyt of Box Thinking

As a market differentiator following tools are advised

Easy to follow technical documentation and help and quick response to any technical question about platform posted on QnA sites (stackoverflow , Quora .. ) , tech forums ( Google groups , slack channels .. ) or else where ( facebook , twitter .. )

Data Visualization Tools – Show overall call quality insights , call flows , stats , probale issues , fixes , graphs , spending , saving , duaryion , negative positive margins , helathy unelathy calls , spams etc .

Graphical Event Timelines – time based events such as call setup , termination , codec negotiation , call rediection events

Drag and Drop Call Flow deisgner – As call routing logic beome more complicated with a large set of known and pre-defined operations ( parking , routing , voicemail , forking , rediercting etc) . The call routing can be easily composed from these preset operation as UI block attached to a call flow chain which results in calls being channels as predefined by this call flow logic . Leads to plenty of cutomaizibility and design flexibility to custoemrs to design their calls .

Competitive Pricing with Low or No Servicing cost

Cutting down the spiraling cost of Development of the new technologies platform with improvement in the usage of Data rather than voice by integrating new features like File sharing and MSRP messaging. An evolutionary architecture to reduce the effort and cost through high re-use of NGN Platform and Services.

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Use Opensource Products

Introduce uniform service experience across different platforms which helps CSP’s to reduce Time Cycles and Costs for handling enhancements requests and the annual OPEX appreciably.

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“Pay as you go ” Pricing model

Services which should be offered on a non chargable basis :

  • Round the clock technical support
  • Compensation for Downtime
  • CDRs per account
  • IP to IP calls
  • Security Certificates in TLS and SRTP calls
  • Autheticationa nd Authorization secure practises

Services that can be charges are Value added services

Carrier Integration – trunk , PRI

Toll Free Numbers – DID numbers

Virtual Private Network (VPN) : An Intelligent Network (IN) service, which offers the functions of a private telephone network. The basic idea behind this service is that business customers are offered the benefits of a (physical) private network, but spared from owning and maintaining it

Access Screening(ASC): An IN service, which gives the operators the possibility to screen (allow/barring) the incoming traffic and decide the call routing, especially when the subscribers choose an alternate route/carrier/access network (also called Equal Access) for long distance calls on a call by call basis or pre-selected.

Number Portability(NP) : An IN service allows subscribers to retain their subscriber number while changing their service provider, location, equipment or type of subscribed telephony service. Both geographic numbers and non-geographic numbers are supported by the NP service.

Flexibility for inter-working

Interworking among the services from  legacy IN solution and IMS /IT. Allow the Operators to extend their basic offering with added  services via low cost software and increases the ARPU for subscribers.

Next Gen 911

911 like emrgency services afre moving from tradiotional TDM networks to IP networks . However this poses some challenges such as detecting callers geolocation and routing the call to his/her nearest servicing station pr Public safety Answering Point ( PSAP)

Backward compatibility with existing legacy networks

PSTN-SIP gateways to interface bwteen SIP platform and SS7 siganlling platform also convert the RTP stream to Analog waveforms required byb PSTN endpoints

Internetworking with IMS

IMS is a IP telephony service archietcture developed by 3rd Generation Partnership Project ( 3GPP) ,global cellular network standards organization that also standardized Third Generation (3G) services and Long Term Evolution (LTE) services

More about IMS ( IP multimedia System )

Develop on Interactive and populator frameworks like webRTC

Agile Development and Service Priented Architecture (SOA) are proven methods of delievry quality and updated products and releases which can cater to eveolcing market demands . In short “Be Future ready while protecting the existing investments”

Make a WebRTC solution that offers a plug in free, device agnostic, network agnostic web based communication tool along with the server side implementation.

webrtc

Read More about WebRTC Communication as a platform Service – https://telecom.altanai.com/2019/07/04/webrtc-cpaas-communication-platform-as-a-service/

Operational Efficiencies

Log aggregation and Analytics.
PagerDuty Alerts
Daily and Weekly backups and VM snapshots.
Automated sanity Tests
Centralized alert management, monitoring and admin dashboards .
Deployment automation / CICD
Tools and workflows for diagnostics, software upgrades, OS patches etc.
Customer support portal , provisioning Web Application

Read about VoIP system DevOps, operations and Infrastructure management, Automation

Feedback and Proactive Issue Tracking

Media Stats can help us collect the call qulaity metrics which determins the overall USer experience . Some frequently encountered issues include

IssueCauseObservance
High Packet Loss 250 ms of audio suration lost in 5 secbroken audio
High Jitterjitter >= 30 ms in 5 secrobotic audio
Low Audio Levelaudio level < -80dBinaudible
High RTTRTT > 300 ms in 5 seclags

Pro-active Call Analysis

Call details even during a setup phase , continuation or reinvite /update phase can suggest the probably outcomes based on previous results such as bad call quality from certain geographic areas due to their known network or firewall isseus or high packet loss from certain handset device types . We can deduce well in advance what call quality stats will be generated from such calls .

Contains which can be identfied from calls setup details itself include :

  • geography and number – Call was made from which orignating location to which destination
  • SIP devices – device related details , Version of device (browser version etc..,)
  • Chronological aspects of call – Initiation, ring start, pick up and end time.
  • call direction – inbound ( coming from carrier towards our VoIP platform ) or outbound ( call directed to carrier from out VoIP platform )
  • Network type – network ssues and quality score across network type

Contarins which can be identfied during a ongoing call itself include :

  • Participants and their local time – ongoing RTCP from Legs, probability of long Conferences is low in off hours
  • Call events – DTMF, XML, API calls , quality issues

The minor issues identified during an ongoing calls RTCP packets such as increasing jitter or packet loss can extrapolate to human perceivable bad audio quality of call after a while . Thus any suspected issues should be identified as early as traced and corrective action should be put in place .

Predicting Low Audio / Call quality

Having a predictive engine can forecast bad call Quality such as 408 timeouts , high RTT , low audio level , Audio lag , one way audio , MOS < 2.5 out of 5 etc .

The predictive engine can use targeted notifications pointing towards specific issues that can comeup in a call relatine and assign a technical rep to overlook or manually intervene .
This can include scenario such as an agent warning a customer that his bad audio quality is due to him using an outdated SIP Device with slow codecs and suggest to upgrade it to lightweight codecs as per his bandwidth. This saves bad user experince of the customer and can happen without cusomer reporting the issues homself with feedback , RTP stats , PCAPS etc. Save a lot of trouble and effort in call debugging .

Social Media Platform Integration such as Skype for Business , Slack , WebEx

Integration of the services with social media/networking enables new monetizing benefits to CSPs especially in terms on advertising and gaining popularity , inviting new customers etc.

resources

Enterprises are looking forward to reach customers with ennoblement of Telco in their present landscape which was impossible to reach before. Telco not only plays an instrumental role in increasing the customers base which results into increase in enterprise’s revenue but also offers the value addition in their present product/service delivery model.  Hence it is high-time when developers can aggregate , use open-standard services / technologies ( GSMA , SIP , WebRTC )  and develop high end solutions for Telecom Domain .

Effienet Media Management – Media Streaming , conferencing , Recording and playback

CSP’s are looking into Long term growth and profitability from new online services media streaming services . Make use-cases around IPTV and VOD ( Video On Demand) . Also Voicemails , IVR , DTMF, TTS( text to speech ) , Speech recognition etc

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References :

What is OTT – https://telecom.altanai.com/2014/10/24/developing-a-ott-over-the-top-communication-application/

WebRTC Business benifits to OTT and telecom carrier – https://telecom.altanai.com/2013/08/02/webrtc-business-benefits/

jitter Wikipedia – https://en.wikipedia.org/wiki/Jitter

What when how – http://what-when-how.com/voip-protocols/acceptability-of-a-phone-call-with-echo-and-delay-voip-protocols/