WebRTC for financial / banks communications

As digital transactions and open banks APIs like UPI have gained massive adoption , the backend communication system between these wallets managers, financial institutions and open banks providers has become critical to not only track fraudulent transactions but also provide dispute management and other KYC or document sharing processes  .

WebRTC on banking pages for secure encrypted financial communication suecases

With browser based netbanking or transfer today it is simpler than ever  to offer personalised calls to users as he/she logs into their banking portal. A bank agent can connect with users over the call to assist in reviewing new loan policies, offers etc. This goal is realised with WebRTC API embedded in browser which enables agent – user communication to be embedded right inside the webpage of a laptop , tablet , mobile even Kiosk o smart TV.  

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.