Tag: enterprise webrtc

Call Continuity from Mobile GSM network to WebRTC

In  the present age of IP telephony when telecom convergence is the big thing all around the world , need of the hours is to enable fixed and mobile Service Providers ( SP )  to monetize the subscriber’s phone number by extending it to new web based services.SPs can offer a WebRTC Communicator endpoint that uses the same phone number as the subscriber’s fixed or mobile phone.

Advanced features enable calls to be transferred between fixed-line, mobile and WebRTC endpoints.

Find the diagram depicting this below :

Transfer mobile callto WebRTC session
Transfer mobile callto WebRTC session

SPs can offer 3rd Party WebRTC endpoints to access the user’s phone number and subscription . E.g. enable web applications such as Facebook, Amazon or Netflix to allow their users to make/receive calls or messages directly from the web applications

Revenue Streams :

  • monthly fee for access to WebRTC endpoints and for receiving calls from by 3rd Party WebRTC endpoints
  • One time upgrade fees for Accessing the Web service integration with telecom network like a plan upgrade

Brownie points

  • No software is required to be downloaded on the subscriber’s computer, tablet or mobile phone
  • No desktop support required for the service provider

Plans For Consumer Customers:

  • Subscribers can use the WebRTC endpoints on their computers, tablets or mobile phones as a fixed-line device at home, as a desktop solution when away from home and to avoid international tolls when traveling
  • Subscribers can connect their web services (e.g. Websites , Facebook, Amazon, Netflix) to their fixed or mobile services subscriptions using their SP-provided phone number

Plans For SP Enterprise Customers:

  • Enterprises can deploy a WebRTC endpoint for their employees that provides a single corporate communications endpoint that can be connected to any of the corporation’s UC/PBX and Call Recording systems
  • Employees can use the WebRTC endpoint as their office phone at work, home or when traveling
  • Connects to all leading UC/PBX and Recording platforms simultaneously
  • Enterprises can deploy a single WebRTC endpoint across all their UC/PBX and Recording platforms – current and future
  • Easy for IT departments to deploy – no software is required to be downloaded to employees’ computers, tablets or mobile phones
  • Enables corporate policies and features from the WebRTC endpoint including
  • Displaying the corporate identity
  • Routing calls via corporate networks
  • Tracking and Recording calls and messages